Eurovox EX5000 hard drive problem - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

taximonkey · 19-07-08, 03:17 PM

Hi guys,
I received my Eurovox EX5000 this morning and i have a problem with the hard drive, i cant get it to so anything! Its a 120gb Seagate Momentus 5400.3 and it came with the box. Came with FTA channels only so i flashed the box with version 1.0 ST4 July 10 2008.
When i hit the record button on the remote it says "Hard drive is full or not installed". The same thing comes up if i press pause.
If i try to record through the EPG it accepts the request and when the time comes it switches over to the channel but then comes up with " No recording to play or no hard drive installed".
Can anyone help??
Cheers.

lincsat · 19-07-08, 11:43 PM

Do you have the HDD pushed firmly into place - be careful you don't bend any pins!

taximonkey · 20-07-08, 12:00 AM

Yes m8. Wont go in any further. Been trying it since 11am this morning.
I get the same error messages with the drive in or out!

dolphin · 21-07-08, 12:02 AM

Have a look at the end of the HD where the pins are, is there some of the black housing covering some or all the pins, if so then your HD is not going in the full way.
Some HD''s have this protection over the pins and it prevents the HD being pushed fully home.

You have 2 options:
1) Get a HD without this protection e.g. a Western Digital HD
2) Carefully remove the black metal part using a tool such as a Dremel, which then allows it to be pushed fully home.

Dolphin

taximonkey · 21-07-08, 06:56 PM

Hi, I have the Seagate Momentus 5400.3 hdd and the pins on the drive are all exposed, not covered by any plastic. However I just looked inside the box and the drive terminal at the back appeared loose so i pressed it down, plugged the drive back in and got some activity for the first time but i am still getting the same message "hard drive full or not installed".
Think it will have to go back to the shop !

cashy3 · 21-07-08, 07:27 PM

try pressing pause then play, it should show ts(time slip) in the display. then press the stop button. now try recording.

taximonkey · 21-07-08, 07:31 PM

Tried that a thousand times m8, whatever i press to do with recording i just get "Hard drive is full or not installed" .
Emailed the shop, waiting for reply!

Phr33ky · 26-07-08, 11:56 PM

hi, just wondering if you have had any luck with the hard drive, i got my box today with a seagate momentus 120gb hd and im getting the exact same trouble as you, if youve had any luck would you please post how you fixed it, thanks alot
Phr33ky

taximonkey · 28-07-08, 10:56 PM

Hi, I looked through the holes in the top of my box with a torch and saw that there were 2 screws missing from the top of the hard drive terminal so it was loose so it wasnt seeing the drive properly. Have sent it back to the shop on the 23rd July to be tested, so im no further on really. Will post when i eventually hear from the shop !

ste12100 · 18-08-08, 05:02 PM

hi try this
turn you box of
put hard drive in
turn back on
then press recorde and it should work

19-07-08, 03:17 PM	#1 (permalink)
taximonkey Senior Member Join Date: Apr 2008 Posts: 130 Thanks: 6 Thanked 6 Times in 6 Posts	Eurovox EX5000 hard drive problem Hi guys, I received my Eurovox EX5000 this morning and i have a problem with the hard drive, i cant get it to so anything! Its a 120gb Seagate Momentus 5400.3 and it came with the box. Came with FTA channels only so i flashed the box with version 1.0 ST4 July 10 2008. When i hit the record button on the remote it says "Hard drive is full or not installed". The same thing comes up if i press pause. If i try to record through the EPG it accepts the request and when the time comes it switches over to the channel but then comes up with " No recording to play or no hard drive installed". Can anyone help?? Cheers.

19-07-08, 11:43 PM	#2 (permalink)
lincsat Super-Dooper Moderator Join Date: Sep 2005 Location: In front of the PC Posts: 6,003 Thanks: 8 Thanked 2,580 Times in 667 Posts	Re: Eurovox EX5000 hard drive problem Do you have the HDD pushed firmly into place - be careful you don't bend any pins! __________________ Blade7000 & DM800Pro/SE in Stock, Linux Sat boxes from £52.25, SkyboxF3 under £60. Kryptview £123.50 & SV6 under £72 with Members Discount - Lincsat's Nick-Nacks (Shop) Drivers Protest Union

20-07-08, 12:00 AM	#3 (permalink)
taximonkey Senior Member Join Date: Apr 2008 Posts: 130 Thanks: 6 Thanked 6 Times in 6 Posts	Re: Eurovox EX5000 hard drive problem Yes m8. Wont go in any further. Been trying it since 11am this morning. I get the same error messages with the drive in or out!

21-07-08, 12:02 AM	#4 (permalink)
dolphin Senior Member Join Date: Mar 2007 Posts: 175 Thanks: 0 Thanked 12 Times in 10 Posts	Re: Eurovox EX5000 hard drive problem Have a look at the end of the HD where the pins are, is there some of the black housing covering some or all the pins, if so then your HD is not going in the full way. Some HD''s have this protection over the pins and it prevents the HD being pushed fully home. You have 2 options: 1) Get a HD without this protection e.g. a Western Digital HD 2) Carefully remove the black metal part using a tool such as a Dremel, which then allows it to be pushed fully home. Dolphin

21-07-08, 06:56 PM	#5 (permalink)
taximonkey Senior Member Join Date: Apr 2008 Posts: 130 Thanks: 6 Thanked 6 Times in 6 Posts	Re: Eurovox EX5000 hard drive problem Hi, I have the Seagate Momentus 5400.3 hdd and the pins on the drive are all exposed, not covered by any plastic. However I just looked inside the box and the drive terminal at the back appeared loose so i pressed it down, plugged the drive back in and got some activity for the first time but i am still getting the same message "hard drive full or not installed". Think it will have to go back to the shop !

21-07-08, 07:27 PM	#6 (permalink)
cashy3 Senior Member Join Date: Apr 2008 Location: Behind You. Posts: 388 Thanks: 33 Thanked 51 Times in 47 Posts	Re: Eurovox EX5000 hard drive problem try pressing pause then play, it should show ts(time slip) in the display. then press the stop button. now try recording. __________________ Just because i'm paranoid doesn’t mean no ones after me!

21-07-08, 07:31 PM	#7 (permalink)
taximonkey Senior Member Join Date: Apr 2008 Posts: 130 Thanks: 6 Thanked 6 Times in 6 Posts	Re: Eurovox EX5000 hard drive problem Tried that a thousand times m8, whatever i press to do with recording i just get "Hard drive is full or not installed" . Emailed the shop, waiting for reply!

26-07-08, 11:56 PM	#8 (permalink)
Phr33ky Junior Member Join Date: Jul 2008 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Eurovox EX5000 hard drive problem hi, just wondering if you have had any luck with the hard drive, i got my box today with a seagate momentus 120gb hd and im getting the exact same trouble as you, if youve had any luck would you please post how you fixed it, thanks alot Phr33ky

28-07-08, 10:56 PM	#9 (permalink)
taximonkey Senior Member Join Date: Apr 2008 Posts: 130 Thanks: 6 Thanked 6 Times in 6 Posts	Re: Eurovox EX5000 hard drive problem Hi, I looked through the holes in the top of my box with a torch and saw that there were 2 screws missing from the top of the hard drive terminal so it was loose so it wasnt seeing the drive properly. Have sent it back to the shop on the 23rd July to be tested, so im no further on really. Will post when i eventually hear from the shop !

18-08-08, 05:02 PM	#10 (permalink)
ste12100 Junior Member Join Date: Aug 2008 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Eurovox EX5000 hard drive problem hi try this turn you box of put hard drive in turn back on then press recorde and it should work

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