Cannot get ip address from ISP...

[tracker]

Hey guys,

I have flashed a 255 with Infinite but it appears that the modem isn't receiving an ip from the ISP (V*rgin)

Changed the MAC a few times and TFTP but still nothing. Get the 'P' option in hyperterminal but no matter how many times I try when I press it nothing happens it just contiues to spill out lines of information.

Here is the result from the webserver (192.168.100.1)

Information
Standard Specification Compliant DOCSIS 2.0
Hardware Version 3349
Software Version 5.01.01.000_004(III)
Cable Modem MAC Address 00:00:00:00:00:00
Cable Modem USB MAC Address 00:00:00:00:00:00
Cable Modem Serial Number CM05358********
CM certificate Installed
Status
System Up Time 0 days 00h:01m:53s
Network Access Denied
Cable Modem IP Address 0.0.0.0
Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 825000000 Hz In Progress
Connectivity State In Progress Not Synchronized
Boot State In Progress Unknown
Configuration File In Progress
Security Disabled Disabled
Downstream Channel
Lock Status Not Locked Modulation unknown
Channel ID 0 Symbol rate Unknown
Downstream Frequency 825000000 Hz Downstream Power -915.7 dBmV
SNR 23.4 dB
Upstream Channel
Lock Status Not Locked Modulation QPSK
Channel ID 0 Symbol rate 0 Ksym/sec
Upstream Frequency 0 Hz Upstream Power 8.3 dBmV
CM IP Address Duration Expires
---.---.---.--- D: -- H: -- M: -- S: -- --- --- -- --:--:-- ----
Current System Time: --- --- -- --:--:-- ----

Just wondering if anyone can shed any light on this for me?

Thanks in advance.

[tracker]

Problem sorted, wrong cm_tuner