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Old 09-09-08, 02:43 PM   #1 (permalink)
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Default Urgent notice surfboard 5101e

anyone who has perchased a surfboard 5101e which has the adapter with green light on it please be aware that the adapters have been deemed dangerous and you should have had email from seller tvgadgetz that the power adapters need to be returned with note with name and address so they can be replaced
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Old 09-09-08, 09:21 PM   #2 (permalink)
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Default Re: Urgent notice surfboard 5101e

Quote:
Originally Posted by hantsmale View Post
anyone who has perchased a surfboard 5101e which has the adapter with green light on it please be aware that the adapters have been deemed dangerous and you should have had email from seller tvgadgetz that the power adapters need to be returned with note with name and address so they can be replaced
SB5101Es R Dangerous...mines going in the Bin!*!!* but yeah i hear you..THX Bud
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Old 10-09-08, 08:08 AM   #3 (permalink)
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Default Re: Urgent notice surfboard 5101e

the modems are ok its the power adapters the seller has been providing
have been proved to be highly dangerous and any1 who has 1 or more needs to return the power adapter with name and address so they can be replaced
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Old 10-09-08, 12:33 PM   #4 (permalink)
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Default Re: Urgent notice surfboard 5101e

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Originally Posted by hantsmale View Post
the modems are ok its the power adapters the seller has been providing
have been proved to be highly dangerous and any1 who has 1 or more needs to return the power adapter with name and address so they can be replaced
hi
can you comfirm wher you got this info from as i have just been on the phone to them and the person i spoke to seems unaware of this.

thanks
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Old 10-09-08, 09:06 PM   #5 (permalink)
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Default Re: Urgent notice surfboard 5101e

hi yes i can conform that ive had a second email from the seller tvgadgetz today even ..id have to ask permissionf rom mods if i can copy and paste email
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Old 10-09-08, 10:19 PM   #6 (permalink)
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Default Re: Urgent notice surfboard 5101e

There is nothing in the forum rules that says you can't.

So go ahead, post it if you want. If brian doesn't want it posted, blame me.
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Old 10-09-08, 10:37 PM   #7 (permalink)
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Default Re: Urgent notice surfboard 5101e

as i live local to them ill visit them tomorrow and find out what is going on
the person i spoke to checked the post while i was on the phone and said he knew nothing about it and that they didnt have any replacement power supplies so if you could post the email or forward it to me PM sent i will look into it.
I did ask the person i spoke to to post a reply on the forum but they havent up to now.
cheers
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Old 10-09-08, 10:42 PM   #8 (permalink)
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Default Re: Urgent notice surfboard 5101e

Product Recall Notice
From: eBay Member: tvgadgetz (sm-member@ebay.co.uk)
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Sent:10 September 2008 13:10:39
Reply-to:tvgadgetz@hotmail.co.uk

To: xxxxxxx@hotmail.com





Dear hantsmale,

Dear gary xxxxxxxxx, Ebay ID:xxxxxxxxxxxxx
This is an important message to all our customers regarding purchase of the
Motorola Surfboard Modems.
It has been come to our attention that the POWER SUPPLY sold with these units
needs to be recalled immediately for replacment.
Anyone who has bought this item is advised to return all associated PSU (power
supply unit/adaptor) to the following address
TvGadgetz
Queens Dock Commercial Centre
Jordan St
Liverpool
L1 0BG
Please put your ebay user name and address so that we can send you out a
replacement
Regards
TvGadgetz
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Old 10-09-08, 10:47 PM   #9 (permalink)
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Default Re: Urgent notice surfboard 5101e

cheers for that ill visit them tomorrow and let you kno how i get on
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Old 11-09-08, 12:35 PM   #10 (permalink)
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Default Re: Urgent notice surfboard 5101e

I have been in contact with them and can comfirm that the recall is a precaution and they advise anyone who may have concerns about this that they are welcome to contact them.It will be a week to 10days befor replacements are availlable.They have not had any reported problems concerning the power supplys.
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