20meg down to 2meg

[smithtas]

a few days ago i had 20meg download and 756 upload,and now Maximum Downstream Data Rate : 2148000 and Maximum Upstream Data Rate : 256000
any suggestions on what has went wrong........ thanx

Event Log

Index First Time Last Time Counts Level ID Text 1 Time Not Established Time Not Established 1009 Critical (3) 82000200 No Ranging Response received - T3 time-out 2 Time Not Established Time Not Established 38 Critical (3) 82000300 Init RANGING Critical Ranging Request Retries exhausted 3 SAT NOV 22 08:26:51 2003 Time Not Established 83 Critical (3) 84000500 SYNC Timing Synchronization failure - Loss of Sync 4 SAT NOV 22 08:27:12 2003 Time Not Established 97 Critical (3) 82000400 Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 timeout 5 SAT NOV 22 08:27:22 2003 Time Not Established 46 Critical (3) 85000100 No UCD's Received - Timeout 6 Time Not Established Time Not Established 690 Critical (3) 68000300 DHCP WARNING - Non-critical field invalid in response. 7 THU MAR 11 16:24:22 2004 Time Not Established 5770 Critical (3) 82000500 Started Unicast Maintenance Ranging - No Response received - T3 time-out 8 Time Not Established Time Not Established 156 Critical (3) 82000100 No Maintenance Broadcasts for Ranging opportunities received - T2 time-out 9 FRI MAY 21 13:52:32 2004 SAT JAN 21 07:07:50 2006 25 Critical (3) 73000200 REG RSP not received 10 MON JUN 21 06:02:17 2004 Time Not Established 27 Critical (3) 68000200 DHCP FAILED - Request sent, No response 11 FRI JUN 25 05:57:19 2004 Time Not Established 123 Critical (3) 68000100 DHCP FAILED - Discover sent, no offer received 12 FRI JUN 25 06:07:16 2004 FRI DEC 30 12:41:51 2005 2 Critical (3) 68000700 TFTP Failed - OUT OF ORDER packets 13 THU APR 14 19:45:32 2005 TUE DEC 27 22:56:32 2005 3 Critical (3) 68010401 DHCP REBIND FAILED - Critical field invalid in response 14 FRI DEC 30 13:08:12 2005 FRI DEC 30 13:08:12 2005 1 Critical (3) 68000500 TFTP failed - request sent - No Response 15 Time Not Established Time Not Established 6 Critical (3) 82000700 Unicast Ranging Received Abort Response - Re- initializing MAC 16 Time Not Established Time Not Established 18 Error (4) 68000403 ToD request sent- No Response received 17 Time Not Established Time Not Established 1 Notice (6) 73040100 TLV-11 - unrecognized OID 18 Time Not Established Time Not Established 1 Notice (6) 2454454273 coldStart 19 Time Not Established Time Not Established 1 Notice (6) 2454454281 Link up--Ethernet interface 20 Time Not Established Time Not Established 1 Notice (6) 2454454282 Link up--Cable interface 21 Time Not Established Time Not Established 1 Notice (6) 2454454279 Link down--USB interface 22 Time Not Established Time Not Established 1 Notice (6) 69010200 SW Download INIT - Via Config file cm-2148-256 24 Time Not Established Time Not Established 1 Error (4) 69010700 SW upgrade Failed after download - Incompatible SW file

[atr]

perhaps someone downgraded their service??????