di4001n

[mercedese220]

what is the problem when you get a black screen on all channels even on bbc itv etc
it shows virgin logo but every single channel is black sreen even normal channels and i have already pulled red jumper and box took update to 3.6 but no channels ird and bk are all spot on

[mad-man]

wrong net id

[mercedese220]

the net id is perfect it is rite for my area 00021 belfast

[River-Rat]

are u getting any channels at all?

could be signal or software wrong on box (epg) but normally id

[anthrax]

i thgought the 4001 did it all auto if ina pure area

[mercedese220]

not grtting any channels at all signal is good net id is the rite one

[morashid679]

Do you have the scart in the right socket?

[mercedese220]

yes the scart is in the rite socket rite freq and rite netid

[anthrax]

have u cut talkback on correct pin of chip in the silver tuner box inside the stb?????

try taking the silver tuner box and puching back in firmly also take out and reinsert the simm, but berfore all this redjumper it.........

all with no card for moment
try holding the ch- buttoin in while powering up box ---------?????? do u get the menus even?????????????-----

or a black screen ????????????????????

[mercedese220]

i get the menu but no channel the image is all rite i have already checked it no channels at all not even bbc scart ,ok net id ok mage ok the box has already updated to 3.6 but no channels