NTL250 Configurator Cant Connect - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

zemon · 29-09-08, 06:56 PM

Im in a telewest area using these settings on the NTL250 configurator.

But I cant connect even with my subbed mac, and get the message
"unable to open 192.168.100.1"
Can anyone help?

i did it · 29-09-08, 07:07 PM

wot modem is it ???
reboot modem and try again

zemon · 29-09-08, 07:19 PM

My modem is a ambit 250

mrcrisp · 29-09-08, 07:27 PM

Do you know what firmware is on the modem or even if the modem has had its firmware `updated`?

zemon · 29-09-08, 07:50 PM

Im using infinite firmware

abaaba · 29-09-08, 08:30 PM

i had similiar errors b4 and it was connection problem, try different ethernet connecter if u can.

mrcrisp · 29-09-08, 08:30 PM

Okay i'm assuming you have the modem connected to the computer via ethernet and its powered on.

Click on the corosponding network connection for the modem and have a look at the IP address. It should start 192.x.x.x which means the computer has correctly found and assigned an IP to it.

Check you're using an ethernet and not a crossover cable, as sometimes this can cause issue.

Its not telling you incorrect user or password, so its definatly not connecting to your modem. If you updated the firmware on the modem yourself, make sure the network connection has been put back to DYNAMIC IP.

zemon · 29-09-08, 09:56 PM

Quote:

Originally Posted by mrcrisp

Click on the corosponding network connection for the modem and have a look at the IP address. It should start 192.x.x.x which means the computer has correctly found and assigned an IP to it.

Yes that is correct, any other ideas?

mrcrisp · 29-09-08, 10:09 PM

Sounds like to me that the Telnet option may have been turned off.
If this is the case, you will either need a JTAG or MAX232 hardware to connect to the modem.

Did you update the firmware yourself? If so, just plug it back in via serial connection and check to make sure the firmware has actually written to the modem.

If you got the modem already updated, it may not have been done correctly.

Try another cable, try another network port. Reboot your computer. Reboot the modem. Try another version of 250 configurator. Try using Hyperterminal to telent to the modem. Try connecting to the modem on another computer.

sal · 30-09-08, 01:13 AM

could be the person who he bought it from was the one who flashed it and the username and password have to be correct.

thats if it was flashed by someone else who put their own username and password.

29-09-08, 06:56 PM	#1 (permalink)
zemon Member Join Date: Nov 2007 Location: Essex Posts: 86 Thanks: 2 Thanked 1 Time in 1 Post	NTL250 Configurator Cant Connect Im in a telewest area using these settings on the NTL250 configurator. But I cant connect even with my subbed mac, and get the message "unable to open 192.168.100.1" Can anyone help?

29-09-08, 07:07 PM	#2 (permalink)
i did it Member Join Date: May 2008 Posts: 48 Thanks: 0 Thanked 7 Times in 7 Posts	Re: NTL250 Configurator Cant Connect wot modem is it ??? reboot modem and try again

29-09-08, 07:19 PM	#3 (permalink)
zemon Member Join Date: Nov 2007 Location: Essex Posts: 86 Thanks: 2 Thanked 1 Time in 1 Post	Re: NTL250 Configurator Cant Connect My modem is a ambit 250

29-09-08, 07:27 PM	#4 (permalink)
mrcrisp Tech-Head Join Date: Sep 2008 Posts: 190 Thanks: 4 Thanked 28 Times in 25 Posts	Re: NTL250 Configurator Cant Connect Do you know what firmware is on the modem or even if the modem has had its firmware `updated`? __________________ Tip of the day: DO A F****** SEARCH & READ THE STICKIES AT THE TOP OF EVERY FORUM!

29-09-08, 07:50 PM	#5 (permalink)
zemon Member Join Date: Nov 2007 Location: Essex Posts: 86 Thanks: 2 Thanked 1 Time in 1 Post	Re: NTL250 Configurator Cant Connect Im using infinite firmware

29-09-08, 08:30 PM	#6 (permalink)
abaaba Senior Member Join Date: Apr 2008 Location: out of this world Posts: 1,366 Thanks: 223 Thanked 170 Times in 157 Posts	Re: NTL250 Configurator Cant Connect i had similiar errors b4 and it was connection problem, try different ethernet connecter if u can. __________________ All info s 4educational purposes only! La liga, UCL, Kings Cup, Club World Cup, Spanish Super Cup & European Super Cup champions.

29-09-08, 08:30 PM	#7 (permalink)
mrcrisp Tech-Head Join Date: Sep 2008 Posts: 190 Thanks: 4 Thanked 28 Times in 25 Posts	Re: NTL250 Configurator Cant Connect Okay i'm assuming you have the modem connected to the computer via ethernet and its powered on. Click on the corosponding network connection for the modem and have a look at the IP address. It should start 192.x.x.x which means the computer has correctly found and assigned an IP to it. Check you're using an ethernet and not a crossover cable, as sometimes this can cause issue. Its not telling you incorrect user or password, so its definatly not connecting to your modem. If you updated the firmware on the modem yourself, make sure the network connection has been put back to DYNAMIC IP. __________________ Tip of the day: DO A F****** SEARCH & READ THE STICKIES AT THE TOP OF EVERY FORUM!

29-09-08, 10:09 PM	#9 (permalink)
mrcrisp Tech-Head Join Date: Sep 2008 Posts: 190 Thanks: 4 Thanked 28 Times in 25 Posts	Re: NTL250 Configurator Cant Connect Sounds like to me that the Telnet option may have been turned off. If this is the case, you will either need a JTAG or MAX232 hardware to connect to the modem. Did you update the firmware yourself? If so, just plug it back in via serial connection and check to make sure the firmware has actually written to the modem. If you got the modem already updated, it may not have been done correctly. Try another cable, try another network port. Reboot your computer. Reboot the modem. Try another version of 250 configurator. Try using Hyperterminal to telent to the modem. Try connecting to the modem on another computer. __________________ Tip of the day: DO A F****** SEARCH & READ THE STICKIES AT THE TOP OF EVERY FORUM!

30-09-08, 01:13 AM	#10 (permalink)
sal xbox360 modder Join Date: Mar 2008 Posts: 297 Thanks: 14 Thanked 26 Times in 25 Posts	Re: NTL250 Configurator Cant Connect could be the person who he bought it from was the one who flashed it and the username and password have to be correct. thats if it was flashed by someone else who put their own username and password.

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