Remote not working

[tbones147]

Hi, i have a eurovox max v, today the remote has stoppped working, sometime i can get it to work but rarely, i have 2 remotes, both doing the same (new batteries tried as well).

Also i noticed the lock light is lit on the front display of the eurovox - i am not sure if that was lit before this problem.

I have done a reset to factory default and a powerscan - now have lots of bics channels. but the remote is still not going, anyone have any ideas , this is my first real problem with a eurovox.

[jaysbee666]

Try the old test to see if your remote is working, if you have a mobile phone that takes pictures, turn it on and the look at the remote through the viewer, press your remote and if you see a white light then the remote should be ok, if it does'nt light up then the remote is not working

[tbones147]

hi, thanks for the reply, i have done the test and both remotes work correctly.
Now here's the weird thing, i have a cable from my eurovox to my tv upstairs, and use a pyramid rf transmitter to change channels. Both the remotes work upstairs fine !!!. Can someone please help as it is driving me and the wife crazy. I have had eurovox for about 5 months with no problems.

Surely the sensor on the front of the eurovox works as the transmitter works off it - both remotes work upstairs as well - very weird problem.

[gadgetfiend]

sounds as if the pyramid transmitter is causing a conflict now for whatever reason, try disconnecting to see if the remotes are working at the box without it.

[tbones147]

All sorted, unplugged the powermid pyramid rf transmitter and the remote control worked fine, plugged the powermid rf transmitter back in and it still works fine.

Thanks for your suggestion - really strange why that interfered with it.

But all back up and running