Cable brown box on wall question. - Techwatch: Satellite TV forums, FTA, Cable, Hardware, & Tech forums

darkpsyde · 13-10-08, 12:23 PM

I have got 20mb virgin media broadband and the guy in the flat under me has just got broadband.

The question is should the cable engineer have used the brown box on the wall that goes into my flat or not?

gadgetfiend · 13-10-08, 01:07 PM

Its a difficult 1 as in some areas especially ex t/w areas installers will install what they call a double drop which is 2 cables to houses that are perhaps terraced or as in your case flats. This is to avoid the need for them to bury a new cable when the time comes for when the neighbour wants cable. They claim that its so the existing customers cable doesnt get damaged when the new one is installed which is good practice. They are i believe supposed to fit a seperate brown box (omni box) for each customer but some installers are too lazy to bother with that and use the existing one. But there is also the chance the installer just split your feed which is totally unacceptable, you could open the box up and check and if that is the case phone them up and tell them your BB has been slower since your neighbour was installed. This will allow the lazy installer a kick up the arse which he obviously needs and someone will come out to sort it.

Vermin_Killa · 13-10-08, 01:20 PM

so long as your neighbour is not the guy on one of these forums who wants to install 10 modems on a single line ! dont worry,but if your speed suddenly drops down to 56k than he has gone on-line.than you might as well go back to DIAL UP` !

darkpsyde · 13-10-08, 05:07 PM

Spoke to virgin media today and they are going to send out a engineer to check my broadband. (Said that the broadband had slowed down, p.s. the guy under my flat is still awaiting his wireless Router from virgin)

gadgetfiend · 13-10-08, 06:27 PM

did you check inside the brown box then ?

astro77 · 13-10-08, 10:56 PM

I bet there is just a splitter in the box.

13-10-08, 12:23 PM	#1 (permalink)
darkpsyde Junior Member Join Date: Feb 2008 Posts: 27 Thanks: 6 Thanked 0 Times in 0 Posts	Cable brown box on wall question. I have got 20mb virgin media broadband and the guy in the flat under me has just got broadband. The question is should the cable engineer have used the brown box on the wall that goes into my flat or not?

13-10-08, 01:07 PM	#2 (permalink)
gadgetfiend Senior Member Join Date: Jan 2007 Posts: 1,023 Thanks: 8 Thanked 181 Times in 132 Posts	Re: Cable brown box on wall question. Its a difficult 1 as in some areas especially ex t/w areas installers will install what they call a double drop which is 2 cables to houses that are perhaps terraced or as in your case flats. This is to avoid the need for them to bury a new cable when the time comes for when the neighbour wants cable. They claim that its so the existing customers cable doesnt get damaged when the new one is installed which is good practice. They are i believe supposed to fit a seperate brown box (omni box) for each customer but some installers are too lazy to bother with that and use the existing one. But there is also the chance the installer just split your feed which is totally unacceptable, you could open the box up and check and if that is the case phone them up and tell them your BB has been slower since your neighbour was installed. This will allow the lazy installer a kick up the arse which he obviously needs and someone will come out to sort it.

13-10-08, 01:20 PM	#3 (permalink)
Vermin_Killa Technology Forums Join Date: Apr 2008 Posts: 157 Thanks: 5 Thanked 33 Times in 33 Posts	Re: Cable brown box on wall question. so long as your neighbour is not the guy on one of these forums who wants to install 10 modems on a single line ! dont worry,but if your speed suddenly drops down to 56k than he has gone on-line.than you might as well go back to DIAL UP` !

13-10-08, 05:07 PM	#4 (permalink)
darkpsyde Junior Member Join Date: Feb 2008 Posts: 27 Thanks: 6 Thanked 0 Times in 0 Posts	Re: Cable brown box on wall question. Spoke to virgin media today and they are going to send out a engineer to check my broadband. (Said that the broadband had slowed down, p.s. the guy under my flat is still awaiting his wireless Router from virgin)

13-10-08, 06:27 PM	#5 (permalink)
gadgetfiend Senior Member Join Date: Jan 2007 Posts: 1,023 Thanks: 8 Thanked 181 Times in 132 Posts	Re: Cable brown box on wall question. did you check inside the brown box then ?


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13-10-08, 10:56 PM	#6 (permalink)
astro77 Senior Member Join Date: Jul 2008 Posts: 145 Thanks: 9 Thanked 22 Times in 20 Posts	Re: Cable brown box on wall question. I bet there is just a splitter in the box.

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