Any known compatability issues with TM5200 super?

[mickeyboy]

Hi guys,

hopefully someone can help. I have installed a 60cm S*Y style dish with Thomson quad lnb to a tm5200 super, fixed on 13E Hotbird. It went perfectly, dream install, an hour start to finish! However, here's the problem, as soon as I nip the lnb in tight to the back of the tm5200 super the signal on RAI 1,2,3, Retequattro, canale 5, and Italia 1 drops from 95-98% down to 20% and everything disappears!!!!!!
I have swapped it out for a TM5200 (non super) and don't get the same issue!!
Even more confusing for me is that I've put the tm5200 super on at home with my 80cm motorised, 0.1 "Best" lnb and cannot get the damned thing to repeat the issue!!!!!!!!

Basically what I'm wondering is if there could be some kind of compatability issue between the thomson lnb and the super model??? or does anyone have any suggestions???

It wouldn't be a problem only I've done this as a favour for a mate and he particularly wants the black box, (tm5200 super).

Sorry if this has already been answered, I did search but couldn't find anything.

Help if you can please?