Can't access modem settings anymore in browser? - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

teartray · 27-11-08, 01:32 PM

I have a Motorola Surfboard SB5101E with Haxoware installed. I was changing all my MAC'S on it yesterday, which I have done many times before, and when I rebooted it, I could no longer access the modem settings. I've had the modem powered down over night and it still doesn't work. I've tried changing the ethernet MAC in SMAC and even deactivated SMAC and it still doesn't work.

Does anyone know how I can acces the modem settings?

teartray · 28-11-08, 11:07 AM

Still no luck.

teartray · 28-11-08, 12:31 PM

I think I know why I can't access the modem settings. I changed the last few digits of the serial number number. I've just realised, I've never changed that before and done it this time by mistake. Does anybody know how I can get back into it?

benyboybob · 28-11-08, 03:17 PM

Put the original serial number in? It will be located physically on the modem somwhere, just need to look.

teartray · 28-11-08, 03:30 PM

Quote:

Originally Posted by benyboybob

Put the original serial number in? It will be located physically on the modem somwhere, just need to look.

I can't access the settings to change it back!

I made a note of the serial number on the Haxorware screen a while back, so if I can get access to the settings, I can change it back.

teartray · 28-11-08, 10:00 PM

Please help?!!!

benyboybob · 28-11-08, 11:22 PM

Reflashing thr firmware is the only option now I think...

zemon · 29-11-08, 08:22 AM

Changing serial number will not affect you getting into modem settings.

Try restarting your computer and modem and checking ethernet cable.

teartray · 30-11-08, 08:03 PM

Quote:

Originally Posted by zemon

Changing serial number will not affect you getting into modem settings.

Try restarting your computer and modem and checking ethernet cable.

I've had the modem powered down for over 24 hours, restarted the PC lots of times, and the ethernet cable is fine as it works in my subbed modem. Thanks for the suggestions though

.

G77 · 30-11-08, 09:53 PM

nonononono. set the comp ip to 192.168.100.10 as per tut. should let you back in.

27-11-08, 01:32 PM	#1 (permalink)
teartray Member Join Date: Sep 2008 Posts: 88 Thanks: 11 Thanked 1 Time in 1 Post	Can't access modem settings anymore in browser? I have a Motorola Surfboard SB5101E with Haxoware installed. I was changing all my MAC'S on it yesterday, which I have done many times before, and when I rebooted it, I could no longer access the modem settings. I've had the modem powered down over night and it still doesn't work. I've tried changing the ethernet MAC in SMAC and even deactivated SMAC and it still doesn't work. Does anyone know how I can acces the modem settings?

28-11-08, 11:07 AM	#2 (permalink)
teartray Member Join Date: Sep 2008 Posts: 88 Thanks: 11 Thanked 1 Time in 1 Post	Re: Can't access modem settings anymore in browser? Still no luck.

28-11-08, 12:31 PM	#3 (permalink)
teartray Member Join Date: Sep 2008 Posts: 88 Thanks: 11 Thanked 1 Time in 1 Post	Re: Can't access modem settings anymore in browser? I think I know why I can't access the modem settings. I changed the last few digits of the serial number number. I've just realised, I've never changed that before and done it this time by mistake. Does anybody know how I can get back into it?

28-11-08, 03:17 PM	#4 (permalink)
benyboybob Tech Geek Join Date: Oct 2008 Posts: 163 Thanks: 4 Thanked 31 Times in 26 Posts	Re: Can't access modem settings anymore in browser? Put the original serial number in? It will be located physically on the modem somwhere, just need to look.

28-11-08, 10:00 PM	#6 (permalink)
teartray Member Join Date: Sep 2008 Posts: 88 Thanks: 11 Thanked 1 Time in 1 Post	Re: Can't access modem settings anymore in browser? Please help?!!!

28-11-08, 11:22 PM	#7 (permalink)
benyboybob Tech Geek Join Date: Oct 2008 Posts: 163 Thanks: 4 Thanked 31 Times in 26 Posts	Re: Can't access modem settings anymore in browser? Reflashing thr firmware is the only option now I think...

29-11-08, 08:22 AM	#8 (permalink)
zemon Member Join Date: Nov 2007 Location: Essex Posts: 86 Thanks: 2 Thanked 1 Time in 1 Post	Re: Can't access modem settings anymore in browser? Changing serial number will not affect you getting into modem settings. Try restarting your computer and modem and checking ethernet cable. Last edited by zemon; 29-11-08 at 08:25 AM.

30-11-08, 09:53 PM	#10 (permalink)
G77 Super Moderator Join Date: May 2008 Posts: 6,118 Thanks: 695 Thanked 1,250 Times in 1,044 Posts	Re: Can't access modem settings anymore in browser? nonononono. set the comp ip to 192.168.100.10 as per tut. should let you back in.

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