Lost VM Box - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

aaroosa · 30-11-08, 07:45 PM

I recently lost my original box (VM), anyone got experience in getting a new one out of them without having to fork out £250?

I don't want to cancel my subscription but it seems a bit much for an old box which they've replaced since.

benyboybob · 30-11-08, 07:48 PM

Look for a broken one from fleebay or maybe a working one, ring virgin and say your box has stopped working etc and you will then get a new one free of charge. If you can find a broken one it will sell for penuts...

AciidSn3ak3r · 30-11-08, 07:51 PM

Quote:

Originally Posted by aaroosa

I recently lost my original box (VM), anyone got experience in getting a new one out of them without having to fork out £250?

I don't want to cancel my subscription but it seems a bit much for an old box which they've replaced since.

Just out of curiosity, how the hell did you lose the box. Lolz.

aaroosa · 30-11-08, 07:51 PM

Thanks for the reply. Just thinking will they not have the serial or other numbers and the card too?

Where can I start to look for one?

aaroosa · 30-11-08, 07:57 PM

Ignore my last question on where to start looking!!!!

How I lost it is a good question. Left it safe and sound until some work/repairs being done - then some clever clog decided to skip a bag containing the box without checking.

Like you I was left asking how on earth/why on earth........

not funny at the time but I definately stopped laughing when I was told they charge £250.

River-Rat · 30-11-08, 08:02 PM

if u lost it when moving U will be charged

aaroosa · 30-11-08, 08:07 PM

Quote:

Originally Posted by seamouse

if u lost it when moving U will be charged

How can I avoid the charge?

even worse - lost the box without moving!

gadgetfiend · 30-11-08, 08:09 PM

You could chance your arm by doing what a friend of mine did, he reported a burglary from your his house i.e. someone creeped into his living room in the middle of the night while he was in bed and made off with the Virgin box, dvd recorder and nintendo wii (he said all 3 for effect). get a report slip from the coppers then call VM and told them he wasn't insured and they showed compassion and gave him another free of charge....

River-Rat · 30-11-08, 08:11 PM

u cant, u rent it, u lose it, you pay ! simple

tdubman · 30-11-08, 10:48 PM

Quote:

Originally Posted by gadgetfiend

You could chance your arm by doing what a friend of mine did, he reported a burglary from your his house i.e. someone creeped into his living room in the middle of the night while he was in bed and made off with the Virgin box, dvd recorder and nintendo wii (he said all 3 for effect). get a report slip from the coppers then call VM and told them he wasn't insured and they showed compassion and gave him another free of charge....

i know some this happend to for real telepest just needed a crime ref number witch the police had left and he needed it for the insurance

30-11-08, 07:45 PM	#1 (permalink)
aaroosa Junior Member Join Date: Feb 2007 Posts: 11 Thanks: 0 Thanked 4 Times in 2 Posts	Lost VM Box I recently lost my original box (VM), anyone got experience in getting a new one out of them without having to fork out £250? I don't want to cancel my subscription but it seems a bit much for an old box which they've replaced since.

30-11-08, 07:48 PM	#2 (permalink)
benyboybob Tech Geek Join Date: Oct 2008 Posts: 163 Thanks: 4 Thanked 31 Times in 26 Posts	Re: Lost VM Box Look for a broken one from fleebay or maybe a working one, ring virgin and say your box has stopped working etc and you will then get a new one free of charge. If you can find a broken one it will sell for penuts...

30-11-08, 07:51 PM	#4 (permalink)
aaroosa Junior Member Join Date: Feb 2007 Posts: 11 Thanks: 0 Thanked 4 Times in 2 Posts	Re: Lost VM Box Thanks for the reply. Just thinking will they not have the serial or other numbers and the card too? Where can I start to look for one?

30-11-08, 07:57 PM	#5 (permalink)
aaroosa Junior Member Join Date: Feb 2007 Posts: 11 Thanks: 0 Thanked 4 Times in 2 Posts	Re: Lost VM Box Ignore my last question on where to start looking!!!! How I lost it is a good question. Left it safe and sound until some work/repairs being done - then some clever clog decided to skip a bag containing the box without checking. Like you I was left asking how on earth/why on earth........ not funny at the time but I definately stopped laughing when I was told they charge £250.

30-11-08, 08:02 PM	#6 (permalink)
River-Rat Ex cable guy Join Date: Apr 2007 Posts: 2,780 Thanks: 62 Thanked 385 Times in 281 Posts	Re: Lost VM Box if u lost it when moving U will be charged __________________ 1 meter dish with octo lnb, xtrend et9200HD e2 box, 50inch Panasonic vt30. ps3, lg cinema sound

30-11-08, 08:09 PM	#8 (permalink)
gadgetfiend Single-Malt-Swigger Join Date: Jan 2007 Posts: 1,773 Thanks: 35 Thanked 577 Times in 348 Posts	Re: Lost VM Box You could chance your arm by doing what a friend of mine did, he reported a burglary from your his house i.e. someone creeped into his living room in the middle of the night while he was in bed and made off with the Virgin box, dvd recorder and nintendo wii (he said all 3 for effect). get a report slip from the coppers then call VM and told them he wasn't insured and they showed compassion and gave him another free of charge.... __________________ MAKE COMMERCIAL TV FREE OR GIVE US COMMERCIAL FREE TV

30-11-08, 08:11 PM	#9 (permalink)
River-Rat Ex cable guy Join Date: Apr 2007 Posts: 2,780 Thanks: 62 Thanked 385 Times in 281 Posts	Re: Lost VM Box u cant, u rent it, u lose it, you pay ! simple __________________ 1 meter dish with octo lnb, xtrend et9200HD e2 box, 50inch Panasonic vt30. ps3, lg cinema sound

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