Possible virus causing no internet access ?? - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

JAGOML30 · 10-12-08, 10:51 AM

Hello all I'm new to this forum so hope I'm not repeating a previous post.

Whilst trying to sort an e-mail problem out I was hit with a new window which was supposedly scanning my computer with Virus response 2009 and suggesting I needed to buy it off them. Then a porn site came on so I switched off at the wall. I switched back on without my modem connected and the virus response page started up again. I went to my start up folder and stopped it from running on start up and then deleted it with add/ remove. The computer was scanned with super antyspware which threw up a few major threats and deleted them. I also ran mailware and this did the same and I removed the threats. Avg scanned the full computer with no problems found.

The problem I now have is as follows

1. After loading up 20 seconds later I get a message to tell me my speed touch connection is now connected ( it never did this before I manually connected).

2. Windows explorer tries to load up, google hangs and then says its not responding. No other site can be loaded either

3. New e-mails which I know I've got cant be downloaded.

I'm on Orange through the Thomson speedtouch modem connected to the BT phone line.

Any help greatly accepted.

Mark

as6670 · 10-12-08, 11:15 AM

check out this thread...it may help

intervalhehehe virus

reddiesel · 10-12-08, 12:22 PM

Try system restore to back a week or so then run antispyware again with internet disconnected just to be sure, some viruses create backups .

IAMBACK · 10-12-08, 01:16 PM

Could even boot into safe mode m8 and do all your scans there

JAGOML30 · 10-12-08, 03:47 PM

Tried to do a system restore to numerous dates but it wont restore.

Macabre · 10-12-08, 03:54 PM

Quote:

Originally Posted by JAGOML30

Tried to do a system restore to numerous dates but it wont restore.

i had it m8 tried everything to get rid , in the end wiped clean and started again ,.

In a way no bad thing cleared all the cr4p off my computer and now flying.

JAGOML30 · 11-12-08, 08:34 AM

Can I just do an XP repair instead of a full install ? When I bought the computer it didn't come with a Xp disc, can I use any disc as long as I put in my registered product license key ? Do I just need the mobo and graphics card drivers to do the full install ?

smoggy · 11-12-08, 01:14 PM

you could try the manual removal method posted here
_http://www.virusremovalguru.com/?p=35

JAGOML30 · 13-12-08, 03:55 PM

Sorted it out now. Just ended up " flattening it" (as they say in work) and re installing Xp. Just wish I'd done this earlier !!!

Excellent response to the post though.

wwhitty · 15-12-08, 08:53 AM

i had anti virus 2008 pop up and ended up having to but a new laptop. completely crippled harddrive.

10-12-08, 10:51 AM	#1 (permalink)
JAGOML30 Junior Member Join Date: Dec 2008 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Possible virus causing no internet access ?? Hello all I'm new to this forum so hope I'm not repeating a previous post. Whilst trying to sort an e-mail problem out I was hit with a new window which was supposedly scanning my computer with Virus response 2009 and suggesting I needed to buy it off them. Then a porn site came on so I switched off at the wall. I switched back on without my modem connected and the virus response page started up again. I went to my start up folder and stopped it from running on start up and then deleted it with add/ remove. The computer was scanned with super antyspware which threw up a few major threats and deleted them. I also ran mailware and this did the same and I removed the threats. Avg scanned the full computer with no problems found. The problem I now have is as follows 1. After loading up 20 seconds later I get a message to tell me my speed touch connection is now connected ( it never did this before I manually connected). 2. Windows explorer tries to load up, google hangs and then says its not responding. No other site can be loaded either 3. New e-mails which I know I've got cant be downloaded. I'm on Orange through the Thomson speedtouch modem connected to the BT phone line. Any help greatly accepted. Mark

10-12-08, 11:15 AM	#2 (permalink)
as6670 Member Join Date: Nov 2008 Posts: 42 Thanks: 2 Thanked 3 Times in 3 Posts	Re: Possible virus causing no internet access ?? check out this thread...it may help intervalhehehe virus

10-12-08, 12:22 PM	#3 (permalink)
reddiesel Super Moderator Join Date: May 2007 Location: Beds Posts: 5,615 Thanks: 175 Thanked 949 Times in 832 Posts	Re: Possible virus causing no internet access ?? Try system restore to back a week or so then run antispyware again with internet disconnected just to be sure, some viruses create backups .

10-12-08, 01:16 PM	#4 (permalink)
IAMBACK Senior Member Join Date: Nov 2008 Posts: 208 Thanks: 5 Thanked 20 Times in 19 Posts	Re: Possible virus causing no internet access ?? Could even boot into safe mode m8 and do all your scans there

10-12-08, 03:47 PM	#5 (permalink)
JAGOML30 Junior Member Join Date: Dec 2008 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Possible virus causing no internet access ?? Tried to do a system restore to numerous dates but it wont restore.

11-12-08, 08:34 AM	#7 (permalink)
JAGOML30 Junior Member Join Date: Dec 2008 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Possible virus causing no internet access ?? Can I just do an XP repair instead of a full install ? When I bought the computer it didn't come with a Xp disc, can I use any disc as long as I put in my registered product license key ? Do I just need the mobo and graphics card drivers to do the full install ?

11-12-08, 01:14 PM	#8 (permalink)
smoggy Senior Member Join Date: Apr 2008 Location: North East England Posts: 2,757 Thanks: 238 Thanked 881 Times in 791 Posts	Re: Possible virus causing no internet access ?? you could try the manual removal method posted here _http://www.virusremovalguru.com/?p=35

13-12-08, 03:55 PM	#9 (permalink)
JAGOML30 Junior Member Join Date: Dec 2008 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Possible virus causing no internet access ?? Sorted it out now. Just ended up " flattening it" (as they say in work) and re installing Xp. Just wish I'd done this earlier !!! Excellent response to the post though.

15-12-08, 08:53 AM	#10 (permalink)
wwhitty Technology Forums Join Date: May 2008 Posts: 42 Thanks: 17 Thanked 2 Times in 2 Posts	Re: Possible virus causing no internet access ?? i had anti virus 2008 pop up and ended up having to but a new laptop. completely crippled harddrive.

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