email

[Caravan72]

Sorry If I've already posted this, to many things going on.
Recently got broadband, T*lkT*lk, email set up by daughter before we had problems with the wireless part, that took 2 hrs to fix on the phone speaking to 3 advisors. Now it does'nt recognise my email address.
Tried setting up another one, could not find the process for this with my provider. Even trid to set up a hotmail account which I failed to do.
Not so good at this game, any advice would be greatfully received.
Even tried to retrieve my address by following their 'Help' facility but could'nt find have the settings they were suggesting I check!

Thanks again