PVR box problems

[grout]

Hi,

I have just gotten a PVR box and although it finds the channels i cannot view them. I have been told that i need to do the below:

To enable the Auto Update on The Box PVR do the following steps.
1. Press the menu key on the remote
2. Go down to System Setup and press OK
3. Go to Parental Control and press OK
4. Press info ( i ) on the remote then key in 2007
5. Scroll down to Auto Update and turn it on.
6. Press exit 4 times to get back to TV
7. Switch channel to one with a $ sign next to it and wait for the box to
update.

The problem is when push i and then 2007 on the parental control screen it trys to login to the old password and I do not get to the Auto update part.

Can anybody advise me on what i need to do or what i am doing wrong?

I have also now got the new firmware but I need the installation Instructions has anybody got the Setup instructions and the tuning instructions to add the nex Firmware to the PVR box?

Thanks