HELP please.... sky are useless. - Page 2 - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

Rick · 18-01-09, 11:11 PM

Quote:

Originally Posted by Analoguesat

All my dishes are mounted at 3-4 feet high apart from one thats at zero feet. A handbrush does fine!

(I was standing on the flower bed to take that pic!)

agreed, low mounted dishes are helpful in these situations. mine is reachable without ladders etc. I just made an assumption that the dish is high up as sky seem to like installing them out of reach without ladders.

Analoguesat · 18-01-09, 11:19 PM

I wouldnt let Sky anywhere near my installation

Its cross wired in weird and wonderful ways - last time I tried to change something I couldnt work out where all the wires went!

Rick · 18-01-09, 11:27 PM

Don't think sky will touch a non-satndard install will they ? thats assuming you want one of their so called engineers anywhere near anyway. The last sly install i sorted out needed recabling as water had got into the cable due to the engineer using insulation tape instead of a rubber boot at the LNB, the water had even got inside on both the inside and outside of the cable because there was no sealant on the cable entering the house nor was the cable looped as it should be.

charlie1966 · 19-01-09, 09:20 AM

Quote:

Originally Posted by bamjames

its $ly $ports and movies you need to pair a card for I think!

Correct!

Sly in Ireland (Suspect its the same in the UK) now refuse to install or repair dishes on a roof or chimney and will not enter an attic.

hullkittycat1981 · 19-01-09, 11:43 AM

I have been defeated!!

I have given in and called sky to book an "engineer"

I have tried all the above as well as all the "suggestions" from Sky.

My dish has not moved, we have had no bad weather, the cable is fine....

I believe it is a simple case of the card is not married to the box any more because my fella put it in the new box (which it didnt work in either) and it wont work in my old box now.

Sky have said they have matched my box up to my card, but it still wont work.

I cannot go without TV (we dont have an aerial so we got sky instead of paying out for an aerial 10 years ago)..........gutted i will be missed 24!!

Jimdefruit · 19-01-09, 11:54 AM

Which box did your fella try to fit? Was it a freesat box?

You should get a signal even without a card if your dish/lnb/cable is ok so it sounds more like one of those is playing up.

smoggy · 19-01-09, 12:07 PM

you should still be able to get some channels even without a card.
The problem has been since you switched boxes, you could have a bad connection or maybe a break in the cable that has come to light since moving it.

charlie1966 · 19-01-09, 02:44 PM

Kittycat you should try to get a local engineer. They are usually more helpful and will normally get a quicker response. Even better, get a recommendation.

Rick · 19-01-09, 06:09 PM

Quote:

Originally Posted by charlie1966

Kittycat you should try to get a local engineer. They are usually more helpful and will normally get a quicker response. Even better, get a recommendation.

absolutely, 100% agree. If you can't sort it yourself use a local engineer.

18-01-09, 11:19 PM	#12 (permalink)
Analoguesat manic midlander retired mod Join Date: Jan 2006 Location: Scottish Borders Posts: 11,668 Thanks: 21 Thanked 1,339 Times in 990 Posts	Re: HELP please.... sky are useless. I wouldnt let Sky anywhere near my installation Its cross wired in weird and wonderful ways - last time I tried to change something I couldnt work out where all the wires went! __________________ Basic forum rules for both satellite & cable: no keys no patches no offering or asking for card shares Anyone pm'ing me for details of card sharing or anything to do with hacking cable will be banned immediately Analogue forever!!

18-01-09, 11:27 PM	#13 (permalink)
Rick Super Moderator Join Date: Jun 2008 Location: Blackburn, UK Posts: 2,600 Thanks: 300 Thanked 1,029 Times in 669 Posts	Re: HELP please.... sky are useless. Don't think sky will touch a non-satndard install will they ? thats assuming you want one of their so called engineers anywhere near anyway. The last sly install i sorted out needed recabling as water had got into the cable due to the engineer using insulation tape instead of a rubber boot at the LNB, the water had even got inside on both the inside and outside of the cable because there was no sealant on the cable entering the house nor was the cable looped as it should be.

19-01-09, 11:43 AM	#15 (permalink)
hullkittycat1981 Junior Member Join Date: Jan 2009 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Re: HELP please.... sky are useless. I have been defeated!! I have given in and called sky to book an "engineer" I have tried all the above as well as all the "suggestions" from Sky. My dish has not moved, we have had no bad weather, the cable is fine.... I believe it is a simple case of the card is not married to the box any more because my fella put it in the new box (which it didnt work in either) and it wont work in my old box now. Sky have said they have matched my box up to my card, but it still wont work. I cannot go without TV (we dont have an aerial so we got sky instead of paying out for an aerial 10 years ago)..........gutted i will be missed 24!!

19-01-09, 11:54 AM	#16 (permalink)
Jimdefruit Super Moderator Join Date: Jan 2006 Posts: 2,858 Thanks: 20 Thanked 221 Times in 187 Posts	Re: HELP please.... sky are useless. Which box did your fella try to fit? Was it a freesat box? You should get a signal even without a card if your dish/lnb/cable is ok so it sounds more like one of those is playing up. __________________ Dreambox 800 HD; Dreambox 7000s + VBox + Channel Master 1.2 with 36v actuator CM120 feedhorn and Invacom .3 LNB Skystar 2 PCI card with links to my Dreamboxes If you like what you see here, tell your friends.

19-01-09, 12:07 PM	#17 (permalink)
smoggy Senior Member Join Date: Apr 2008 Location: North East England Posts: 2,780 Thanks: 240 Thanked 882 Times in 792 Posts	Re: HELP please.... sky are useless. you should still be able to get some channels even without a card. The problem has been since you switched boxes, you could have a bad connection or maybe a break in the cable that has come to light since moving it.

19-01-09, 02:44 PM	#18 (permalink)
charlie1966 GT user and abuser! Join Date: Nov 2008 Location: Co. Wicklow, Ireland Posts: 498 Thanks: 49 Thanked 108 Times in 89 Posts	Re: HELP please.... sky are useless. Kittycat you should try to get a local engineer. They are usually more helpful and will normally get a quicker response. Even better, get a recommendation. __________________ If we all threw our problems in a pile and saw everyone else’s, we’d grab ours back.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Get Free Sky Plus And Sky Tv Free For A Year Also Free Installation	JustBiteMe2k	Bargains	5	13-01-09 05:35 PM
A few Sky Questions	alexavfc	Satellite Help	7	18-12-08 05:33 PM
Sky explains reasons for no HD on Sky Player	Satellite News	Satellite News	0	10-12-08 11:10 AM
Sky player targets non Sky subscribers	Satellite News	Satellite News	0	05-12-08 10:20 AM
Sky 1 and Sky 2 blank screen?	ricey	Eurovox	2	28-11-08 08:02 PM