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Old 22-01-09, 08:43 PM   #1 (permalink)
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Default ebay help!

i have ordered some games off ebay, and seller says that i have too cancel payment and resend, because they have changed their e-mail address, the problem is i have had money taken, so how can i cancel if i have already payed them?

also does changing your e-mail address effect payment to the seller? if anyone could help out be grateful.
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Old 22-01-09, 09:07 PM   #2 (permalink)
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Default Re: ebay help!

Sounds dodgy to me, don't do it. Report it to ebay. If you leave it where it is it should be safe and you should be eligible for a full refund from PayPal if it does go tits up
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Old 22-01-09, 10:15 PM   #3 (permalink)
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Default Re: ebay help!

If the email address you sent the money to is not the email they use for paypal, they cant cancel the payment nor refund your payment as they would not have actually collected the payment, instead Paypal are sitting on it .. If you check your Paypal account I bet it says the payment hasnt been claimed yet, meaning you can cancel it .. I bet that is what your seller is expecting you to do, nowt wrong or sinister with that..
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Old 23-01-09, 12:14 AM   #4 (permalink)
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Default Re: ebay help!

if i cancel payment, will i get refunded from paypal? because money has been taken from account.
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Old 23-01-09, 12:38 AM   #5 (permalink)
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Default Re: ebay help!

If you cancel payment then it will be just as if you never paid, the money will be back on your paypal balance ..
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Old 23-01-09, 02:40 AM   #6 (permalink)
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Default Re: ebay help!

ok, i have cancelled payment, but paypal has not put money back in my balance? so how i do get my money back?

Last edited by mrwolves; 23-01-09 at 02:42 AM.
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Old 23-01-09, 06:58 AM   #7 (permalink)
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Default Re: ebay help!

I'd email paypal and ask them if the payment was claimed and if it will be comming back to you. Don't resend the money until you've had it back.
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Old 24-01-09, 10:15 PM   #8 (permalink)
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Default Re: ebay help!

You should have claimed a refund.
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