Eurovox ex5100 pvr not recording

[queezle]

I've just purchased a Eurovox ex5100 pvr and loaded up the only available firmware - 'UFL_EX5100PVR_DarX_16-01-09'. Super number of channels no problem. However I get the age old problem of no disk/not installed /disk full when I try to record. I have tried taking the disk out and re-inserting, checked that it is fully inserted, tried to record in the epg, tried to pause/rewind etc - all to no avail... My hard drive (a Seagate 120GB) is perfectly ok as tested separately. I have contacted my supplier who sez I should wait for a new version of firmware, but I'm not convinced. So does anybody:
- have a 5100 pvr that is currently working with the firmware 'UFL_EX5100PVR_DarX_16-01-09'
- know if the hdd relies on firmware at all
- recommend that should I just post this box back to my supplier as its faulty..
Any help much appreciated

[HONCHO]

did u power down then put in hd aye then power up bro

[queezle]

I've tried this three times
-power off
-remove drive
-power on
-power off
-insert drive
-power on
and one time on top of this a tried a system reset... zilch

[Zemme]

Once you have installed the hard drive, turn the power back on the EX5100. If you press the PVR button you will see a message saying "no hard drive installed or full", just ignore the message & press the record button. After recording for a short time, stop the recording. Try the PVR button again. When something is already recorded & stored on the hard drive, the PVR will bring up all the info. When there is nothing recorded on the hard drive you will always see a message saying "no hard drive installed or full".

This is just how the current software functions.

[queezle]

mmmmmmmmm
Steps and results:
1. Power up
2. Press PVR = "Hard drive full or not installed"
3. Press record = "No record to play or hard drive not installed"
4. Press stop = nothing
5. Press PVR = see step 2

Is this sequence time critical?

[HONCHO]

just send it bk poss the drive but could be the box bro

[Zemme]

Try this.

Turn the power off the EX5100.

Then take it to a quiet room. Make sure that the hard drive is inserted fully.

Now turn the EX5100 power on & listen near the top of the chassis. Did you hear the hard drive spin for a few seconds?

[queezle]

The disk drive is properly inserted (with no bent pins - I've checked) and when the power is applied you can clearly hear the drive start up and the thing warms up.

[elitement]

Originally Posted by queezle

I've just purchased a Eurovox ex5100 pvr and loaded up the only available firmware - 'UFL_EX5100PVR_DarX_16-01-09'. Super number of channels no problem. However I get the age old problem of no disk/not installed /disk full when I try to record. I have tried taking the disk out and re-inserting, checked that it is fully inserted, tried to record in the epg, tried to pause/rewind etc - all to no avail... My hard drive (a Seagate 120GB) is perfectly ok as tested separately. I have contacted my supplier who sez I should wait for a new version of firmware, but I'm not convinced. So does anybody:
- have a 5100 pvr that is currently working with the firmware 'UFL_EX5100PVR_DarX_16-01-09'
- know if the hdd relies on firmware at all
- recommend that should I just post this box back to my supplier as its faulty..
Any help much appreciated

i also have the exact same problem as u ive been trying to get this working for about a week now really running out of ideas so if anyone could help would be much appreciated thanks

[saj82]

Same problem here guys what size hard drive did you get? i have a feeling the box only works with 125gig hard drive