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Old 14-02-09, 05:43 PM   #1 (permalink)
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Default 4001 card not inserted properly?

i have led simmed the box twice to check i have the correct ird and bk

i then program a card as normal (done 1000's b4)

and its saying sorry your smart card isnt inserted properly . . .bla bla bla

card is 100% in properly and ive tried a couple or differant cards.

I go into engineers menu, freq and net id is correct
but under card status or wot eva it is, it says MUTE ERR . .

also the box gets stuck in tune and to boot up i have to hold down when powering on and it boots up fine. . . if this has anything to do with it?

any help appreciated

thanks
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Old 14-02-09, 06:54 PM   #2 (permalink)
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Default Re: 4001 card not inserted properly?

It sounds like a faulty card reader, you can buy and replace.
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Old 14-02-09, 09:40 PM   #3 (permalink)
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Default Re: 4001 card not inserted properly?

card is needless to say ****ed matey, had it a few times , just get yourslf a fun or atmega or different mosc and re prog it
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Old 15-02-09, 05:42 PM   #4 (permalink)
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Default Re: 4001 card not inserted properly?

thanks, thought it might be that, are they hard to change? bit of a Bas**rd cuz i jus threw a couple of boxes away the other day that i cuda took one out of.
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Old 15-02-09, 11:37 PM   #5 (permalink)
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Default Re: 4001 card not inserted properly?

its a cap under the board il try to do you a pic if you got a volt meter put it to ohms and you can check yourselfs its near the power sup...its been ages since i done 1 ... but i do have some drawings
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Old 15-02-09, 11:48 PM   #6 (permalink)
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Default Re: 4001 card not inserted properly?

I have a faulty card reader on my Pace 4000. Could I remove a working reader from another box I have for spares (Scientific Atlanta 4200) and fit it into this box?

Thanks.
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Old 19-11-09, 09:07 PM   #7 (permalink)
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Default Re: 4001 card not inserted properly?

does anyone have a drawing of where this cap is that causes the mute err fault on a pace 1000
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Old 19-11-09, 10:48 PM   #8 (permalink)
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Default Re: 4001 card not inserted properly?

I have 4 X 4001's....3 can read various cards except 2 roms i know to be dead..resulting in mute_err in eng menu. 1 box reads com_err on various cards i was thinking that had a faulty card reader... process of elimination took me ages to get started..while im at it, anyone what the upper card slot on the 4001n is for? ..loyalty points

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Old 19-11-09, 10:52 PM   #9 (permalink)
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Default Re: 4001 card not inserted properly?

Mute err can be can be caused by faulty surface mount caps, but most commonly the card reader has dropped a pin, so one of the pins isnt making proper contact with the chip.

You can take the reader apart and pull the pins up the eye of a needle.
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Old 19-11-09, 10:57 PM   #10 (permalink)
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Default Re: 4001 card not inserted properly?

what about com_err...card or reader?

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