Virmin Modem Subscription Charges - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

franko180 · 19-02-09, 10:44 AM

I know this might not be the best place to ask this

but can anyone confirm to me about subscription modem charges? I checked my e-bill and I have a "M" sized broadband package which is £18.00 a month. I did a speed check online and its only a 2mb down and 256kb up connection!

Is this correct? Ive been subscribed for a long time, so I guess this is an 'old' package. When looking online it seems to be "L" >10Mb, XL>20Mb, XXL>50Mb.

Should my modem be 10mb?

captainspaulding · 19-02-09, 10:51 AM

As far as I remember the £18.00 one is the 2mb. So i'd say its about right.

blobbins · 19-02-09, 11:11 AM

Virgin have stopped selling 2Mb broadband. They're selling 10Mb @ £15 for first 6 months then £20 a month thereafter with free wireless router to new customers.

Might be worth you cancelling then signing up as a new customer.

captainspaulding · 19-02-09, 11:24 AM

Didn't know about this blobbins. The 2mb was £18.00. I'd give them a call if I were you as it seems you are getting charged the old price for a package they no longer do, and for 2 quid extra could be getting an extra 8mb.

bruce2728 · 19-02-09, 12:37 PM

you can just ring them to get a new offer. they wont mind if your renewing your contract, you can get any offer going

franko180 · 19-02-09, 12:41 PM

Just to wrap this one up, I called Virgin and they do still have the "M" package which is >2mb

blobbins · 19-02-09, 12:45 PM

So are you going to continue paying 18 quid a month for 2meg?

franko180 · 19-02-09, 01:02 PM

No

They offered me a deal with 10mb/TV/Telephone for actually slightly CHEAPER than I pay for 2mb/Telephone/NO TV!! Comical

bruce2728 · 19-02-09, 01:21 PM

They do that cos they think your gonna spend loads on phone calls and pay per view

franko180 · 19-02-09, 01:38 PM

They can dream Zzzzzzz

19-02-09, 10:44 AM	#1 (permalink)
franko180 Senior Member Join Date: Jan 2008 Posts: 135 Thanks: 37 Thanked 7 Times in 6 Posts	Virmin Modem Subscription Charges I know this might not be the best place to ask this but can anyone confirm to me about subscription modem charges? I checked my e-bill and I have a "M" sized broadband package which is £18.00 a month. I did a speed check online and its only a 2mb down and 256kb up connection! Is this correct? Ive been subscribed for a long time, so I guess this is an 'old' package. When looking online it seems to be "L" >10Mb, XL>20Mb, XXL>50Mb. Should my modem be 10mb?

19-02-09, 10:51 AM	#2 (permalink)
captainspaulding Pass it on, pass it down. Join Date: Jan 2009 Posts: 223 Thanks: 38 Thanked 26 Times in 26 Posts	Re: Virmin Modem Subscription Charges As far as I remember the £18.00 one is the 2mb. So i'd say its about right.

19-02-09, 11:11 AM	#3 (permalink)
blobbins Senior Member Join Date: Mar 2008 Posts: 122 Thanks: 1 Thanked 13 Times in 12 Posts	Re: Virmin Modem Subscription Charges Virgin have stopped selling 2Mb broadband. They're selling 10Mb @ £15 for first 6 months then £20 a month thereafter with free wireless router to new customers. Might be worth you cancelling then signing up as a new customer.

19-02-09, 11:24 AM	#4 (permalink)
captainspaulding Pass it on, pass it down. Join Date: Jan 2009 Posts: 223 Thanks: 38 Thanked 26 Times in 26 Posts	Re: Virmin Modem Subscription Charges Didn't know about this blobbins. The 2mb was £18.00. I'd give them a call if I were you as it seems you are getting charged the old price for a package they no longer do, and for 2 quid extra could be getting an extra 8mb. Last edited by captainspaulding; 19-02-09 at 12:03 PM.

19-02-09, 12:37 PM	#5 (permalink)
bruce2728 Senior Member Join Date: Jun 2008 Location: Round the corner Posts: 113 Thanks: 7 Thanked 9 Times in 9 Posts	Re: Virmin Modem Subscription Charges you can just ring them to get a new offer. they wont mind if your renewing your contract, you can get any offer going

19-02-09, 12:41 PM	#6 (permalink)
franko180 Senior Member Join Date: Jan 2008 Posts: 135 Thanks: 37 Thanked 7 Times in 6 Posts	Re: Virmin Modem Subscription Charges Just to wrap this one up, I called Virgin and they do still have the "M" package which is >2mb

19-02-09, 12:45 PM	#7 (permalink)
blobbins Senior Member Join Date: Mar 2008 Posts: 122 Thanks: 1 Thanked 13 Times in 12 Posts	Re: Virmin Modem Subscription Charges So are you going to continue paying 18 quid a month for 2meg?

19-02-09, 01:02 PM	#8 (permalink)
franko180 Senior Member Join Date: Jan 2008 Posts: 135 Thanks: 37 Thanked 7 Times in 6 Posts	Re: Virmin Modem Subscription Charges No They offered me a deal with 10mb/TV/Telephone for actually slightly CHEAPER than I pay for 2mb/Telephone/NO TV!! Comical

19-02-09, 01:21 PM	#9 (permalink)
bruce2728 Senior Member Join Date: Jun 2008 Location: Round the corner Posts: 113 Thanks: 7 Thanked 9 Times in 9 Posts	Re: Virmin Modem Subscription Charges They do that cos they think your gonna spend loads on phone calls and pay per view

19-02-09, 01:38 PM	#10 (permalink)
franko180 Senior Member Join Date: Jan 2008 Posts: 135 Thanks: 37 Thanked 7 Times in 6 Posts	Re: Virmin Modem Subscription Charges They can dream Zzzzzzz

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