10 meg from Virgin Media - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

cashy3 · 11-03-09, 08:20 PM

Just been in touch with vermin & I can get upgraded to 10 Meg for 2 quid a month extra, good do I thought. What I need to know is how easy is it to install, I get my internet through my set top box at the mo but I will need a modem to get the higher speed. Is it just a case of connecting up or will I need to change settings on my pc? I deffo don’t want a engineer round as my house is a mess, nudge nudge.

Analoguesat · 11-03-09, 08:42 PM

Moved out of the braodband section as the folks who know the answer are more likely to be hanging around this section.

Bad_Ad84 · 11-03-09, 08:43 PM

Quote:

Originally Posted by cashy3

Just been in touch with vermin & I can get upgraded to 10 Meg for 2 quid a month extra, good do I thought. What I need to know is how easy is it to install, I get my internet through my set top box at the mo but I will need a modem to get the higher speed. Is it just a case of connecting up or will I need to change settings on my pc? I deffo don’t want a engineer round as my house is a mess, nudge nudge.

connect modem to coax, plug ethernet into pc and modem.

done

cashy3 · 11-03-09, 09:55 PM

thanks guys,

HappyH · 11-03-09, 10:09 PM

I upgraded to 10Mb from 2Mb a few months back. I already had a modem so they said it would be automatic. Unfortunately I had to make numerous calls to customer services to get thru to a technician who had to adjust some settings at his end. Speedtests ain't normally too reliable but if you know the speed you get just know you should be able to check you're getting the 10Mb.
HH.

Bad_Ad84 · 11-03-09, 10:10 PM

you will need to call VM when the modem arrives and give them the mac so they can provision it onto the network

cashy3 · 11-03-09, 10:52 PM

Yea, the guy I spoke to wanted to upgrade my connection to 10 meg before I got the modem so I would have no internet for a few days until the modem arrived, I will phone back tomoz to see if I can get the modem posted before they flick the switch as no internet means certain death , I would have to get a life or somat.

DeejayAJ · 28-03-09, 04:30 PM

Dont pay to upgrade from 2MB to 10MB virgin are doing that soon for free.

Mine has already changed for free i think.

Bandit1.3 · 28-03-09, 06:12 PM

Hi as above post very soon area by area the 2MB is going to be replaced with 10mb free and you will still be paying for 2MB. i know this as i phoned up to complain as im paying for 10mb and they are not going to alter the prices at this stage. Even the staff on the phone said its not fair maybe i wil get 20MB for the price 10MB.

11-03-09, 08:20 PM	#1 (permalink)
cashy3 Senior Member Join Date: Apr 2008 Location: Behind You. Posts: 388 Thanks: 33 Thanked 51 Times in 47 Posts	10 meg from Virgin Media Just been in touch with vermin & I can get upgraded to 10 Meg for 2 quid a month extra, good do I thought. What I need to know is how easy is it to install, I get my internet through my set top box at the mo but I will need a modem to get the higher speed. Is it just a case of connecting up or will I need to change settings on my pc? I deffo don’t want a engineer round as my house is a mess, nudge nudge. __________________ Just because i'm paranoid doesn’t mean no ones after me!

11-03-09, 08:42 PM	#2 (permalink)
Analoguesat manic midlander retired mod Join Date: Jan 2006 Location: Scottish Borders Posts: 11,668 Thanks: 21 Thanked 1,334 Times in 985 Posts	Re: 10 meg from Virgin Media Moved out of the braodband section as the folks who know the answer are more likely to be hanging around this section. __________________ Basic forum rules for both satellite & cable: no keys no patches no offering or asking for card shares Anyone pm'ing me for details of card sharing or anything to do with hacking cable will be banned immediately Analogue forever!!

11-03-09, 09:55 PM	#4 (permalink)
cashy3 Senior Member Join Date: Apr 2008 Location: Behind You. Posts: 388 Thanks: 33 Thanked 51 Times in 47 Posts	Re: 10 meg from Virgin Media thanks guys, __________________ Just because i'm paranoid doesn’t mean no ones after me!

11-03-09, 10:09 PM	#5 (permalink)
HappyH Senior Member Join Date: Aug 2008 Posts: 138 Thanks: 21 Thanked 24 Times in 23 Posts	Re: 10 meg from Virgin Media I upgraded to 10Mb from 2Mb a few months back. I already had a modem so they said it would be automatic. Unfortunately I had to make numerous calls to customer services to get thru to a technician who had to adjust some settings at his end. Speedtests ain't normally too reliable but if you know the speed you get just know you should be able to check you're getting the 10Mb. HH.

11-03-09, 10:10 PM	#6 (permalink)
Bad_Ad84 Technology Forums Join Date: Dec 2008 Location: sbhacker.net Posts: 974 Thanks: 2 Thanked 251 Times in 173 Posts	Re: 10 meg from Virgin Media you will need to call VM when the modem arrives and give them the mac so they can provision it onto the network

11-03-09, 10:52 PM	#7 (permalink)
cashy3 Senior Member Join Date: Apr 2008 Location: Behind You. Posts: 388 Thanks: 33 Thanked 51 Times in 47 Posts	Re: 10 meg from Virgin Media Yea, the guy I spoke to wanted to upgrade my connection to 10 meg before I got the modem so I would have no internet for a few days until the modem arrived, I will phone back tomoz to see if I can get the modem posted before they flick the switch as no internet means certain death , I would have to get a life or somat. __________________ Just because i'm paranoid doesn’t mean no ones after me!

28-03-09, 04:30 PM	#8 (permalink)
DeejayAJ Member Join Date: May 2008 Location: Manchester Posts: 44 Thanks: 5 Thanked 1 Time in 1 Post	Re: 10 meg from Virgin Media Dont pay to upgrade from 2MB to 10MB virgin are doing that soon for free. Mine has already changed for free i think.

28-03-09, 06:12 PM	#9 (permalink)
Bandit1.3 Senior Member Join Date: May 2007 Posts: 636 Thanks: 54 Thanked 80 Times in 70 Posts	Re: 10 meg from Virgin Media Hi as above post very soon area by area the 2MB is going to be replaced with 10mb free and you will still be paying for 2MB. i know this as i phoned up to complain as im paying for 10mb and they are not going to alter the prices at this stage. Even the staff on the phone said its not fair maybe i wil get 20MB for the price 10MB.

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