Connection issues - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

TogaForComfort · 22-03-09, 08:45 PM

Hi all.

I'm having a nightmare with the stability of my connection.
In My living room I have my PC with a FireDTV C card and a Paid for modem running at 20Mb.

If I connect the Modem directly to the wall socket the upstream is at 61dB but it will work fine.
If I put a splitter in so I can connect the TV, the Upstream will still be at 61dB but the modem will randomly drop connection. Sometimes for several hours somtime for a minute or so.

A VM engineer visited recently. I removed the DVB C Card but left the splitter in plce. The Engineer muttered something about the splitter potentially causing an issue removed it, put in a 6Db attenuator and left telling me that they will have to get a network engineer to look at the cab in the street. Even with the attenuator in plce the Upstream is till at 61dB

Obviously I can't tell VM how I have my setup, But Why does the splitter apparently cause issues and is there anything I can do?

Thanks
T

G77 · 22-03-09, 09:02 PM

they do sometimes. cheap ones from china offov ebay are worst. pay a few quid more for them

TogaForComfort · 22-03-09, 09:54 PM

Hi G77, It's actually the one that Virgin Sent with the Modem, I have no Idea if they are quality parts or not.

It is possible picking up a decent splitter from maplins would sort out the problem?

G77 · 22-03-09, 10:43 PM

i's start by checkingthe joints in the cable, sometimes the outer braid touches the inner and causes big probs with signals

TogaForComfort · 22-03-09, 11:11 PM

I think the Cables are OK. If I take the splitter out the Modem will work fine with all cables.

jimbo · 23-03-09, 06:32 PM

try using a differnt splitter then, maplins do them.

TogaForComfort · 23-03-09, 11:29 PM

I'll pick one up tomorrow and report back.

22-03-09, 08:45 PM	#1 (permalink)
TogaForComfort Member Join Date: Sep 2008 Posts: 65 Thanks: 12 Thanked 4 Times in 4 Posts	Connection issues Hi all. I'm having a nightmare with the stability of my connection. In My living room I have my PC with a FireDTV C card and a Paid for modem running at 20Mb. If I connect the Modem directly to the wall socket the upstream is at 61dB but it will work fine. If I put a splitter in so I can connect the TV, the Upstream will still be at 61dB but the modem will randomly drop connection. Sometimes for several hours somtime for a minute or so. A VM engineer visited recently. I removed the DVB C Card but left the splitter in plce. The Engineer muttered something about the splitter potentially causing an issue removed it, put in a 6Db attenuator and left telling me that they will have to get a network engineer to look at the cab in the street. Even with the attenuator in plce the Upstream is till at 61dB Obviously I can't tell VM how I have my setup, But Why does the splitter apparently cause issues and is there anything I can do? Thanks T

22-03-09, 09:02 PM	#2 (permalink)
G77 Super Moderator Join Date: May 2008 Posts: 6,118 Thanks: 695 Thanked 1,250 Times in 1,044 Posts	Re: Connection issues they do sometimes. cheap ones from china offov ebay are worst. pay a few quid more for them __________________ 1M Motorised Dish, 45W-36E, DM800HD. Quad LNB Mesh Mini Dish, 28.2E, DM500, TM500. Samsung Galaxy S GT-I9000 XXJVU & CF-Root.

22-03-09, 09:54 PM	#3 (permalink)
TogaForComfort Member Join Date: Sep 2008 Posts: 65 Thanks: 12 Thanked 4 Times in 4 Posts	Re: Connection issues Hi G77, It's actually the one that Virgin Sent with the Modem, I have no Idea if they are quality parts or not. It is possible picking up a decent splitter from maplins would sort out the problem?

22-03-09, 10:43 PM	#4 (permalink)
G77 Super Moderator Join Date: May 2008 Posts: 6,118 Thanks: 695 Thanked 1,250 Times in 1,044 Posts	Re: Connection issues i's start by checkingthe joints in the cable, sometimes the outer braid touches the inner and causes big probs with signals __________________ 1M Motorised Dish, 45W-36E, DM800HD. Quad LNB Mesh Mini Dish, 28.2E, DM500, TM500. Samsung Galaxy S GT-I9000 XXJVU & CF-Root.

22-03-09, 11:11 PM	#5 (permalink)
TogaForComfort Member Join Date: Sep 2008 Posts: 65 Thanks: 12 Thanked 4 Times in 4 Posts	Re: Connection issues I think the Cables are OK. If I take the splitter out the Modem will work fine with all cables.

23-03-09, 06:32 PM	#6 (permalink)
jimbo Super Moderator Join Date: Aug 2007 Posts: 4,009 Thanks: 254 Thanked 891 Times in 554 Posts	Re: Connection issues try using a differnt splitter then, maplins do them. __________________ i now keep copies of some posts before they are deleted, this is a private matter.

23-03-09, 11:29 PM	#7 (permalink)
TogaForComfort Member Join Date: Sep 2008 Posts: 65 Thanks: 12 Thanked 4 Times in 4 Posts	Re: Connection issues I'll pick one up tomorrow and report back.

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