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BlupeBlupe · 01-04-09, 04:54 PM

Cant log into a surfboard 4200 modem no more all the lights stay lit on the front any way to bypass this

BL4K3Y · 01-04-09, 06:25 PM

Have you changed the MAC/Config file? You may need to do this to get back up and running. I can't see it being bricked because if it was, you wouldn't have all those lights I don't think.

captainspaulding · 01-04-09, 08:32 PM

A reboot usually solves this problem for me.

BlupeBlupe · 02-04-09, 11:24 AM

sorry didnt explain right, soon as the power lead is plugged in the lights come on straight away all at the same time. cant log into the modem with the ip seems to have froze

MorriSoft · 02-04-09, 11:44 AM

Quote:

Originally Posted by BlupeBlupe

sorry didnt explain right, soon as the power lead is plugged in the lights come on straight away all at the same time. cant log into the modem with the ip seems to have froze

Have you tried:

a) disable + enable network adapter?
b) reboot pc + modem?
c) booted modem without cable feed connected?

G77 · 02-04-09, 01:07 PM

and then set nic mac to 192.168.100.10

alliwanttodo · 02-04-09, 01:26 PM

what is a nic mac and how do you set it to 192.168.100.10 / is this the modem menu I.E 192.168.100.1

G77 · 02-04-09, 01:31 PM

its on here somewhere, vista and xp

MorriSoft · 02-04-09, 02:42 PM

Quote:

Originally Posted by alliwanttodo

what is a nic mac and how do you set it to 192.168.100.10 / is this the modem menu I.E 192.168.100.1

You nic mac is your PC mac address, the address assigned to your ethernet controller within your pc, or laptop or router.

You need to set your network adapter a static IP address of 192.168.100.10, this will allow the adapter to then see the modem, and in turn allow you access to the web GUI upon the modem at address 192.168.100.1 in your browser.

rajkosto · 02-04-09, 05:20 PM

his modem cant boot, and youre suggesting trying a different nic mac ?
gr8 knowledge you got here guise

01-04-09, 04:54 PM	#1 (permalink)
BlupeBlupe Junior Member Join Date: Jan 2009 Posts: 16 Thanks: 3 Thanked 1 Time in 1 Post	Help Cant log into a surfboard 4200 modem no more all the lights stay lit on the front any way to bypass this

01-04-09, 06:25 PM	#2 (permalink)
BL4K3Y Senior Member Join Date: Apr 2008 Location: Colne, Lancashire Posts: 7,004 Thanks: 247 Thanked 1,319 Times in 1,211 Posts	Re: Help Have you changed the MAC/Config file? You may need to do this to get back up and running. I can't see it being bricked because if it was, you wouldn't have all those lights I don't think.

01-04-09, 08:32 PM	#3 (permalink)
captainspaulding Pass it on, pass it down. Join Date: Jan 2009 Posts: 223 Thanks: 38 Thanked 26 Times in 26 Posts	Re: Help A reboot usually solves this problem for me.

02-04-09, 11:24 AM	#4 (permalink)
BlupeBlupe Junior Member Join Date: Jan 2009 Posts: 16 Thanks: 3 Thanked 1 Time in 1 Post	Re: Help sorry didnt explain right, soon as the power lead is plugged in the lights come on straight away all at the same time. cant log into the modem with the ip seems to have froze

02-04-09, 01:07 PM	#6 (permalink)
G77 Super Moderator Join Date: May 2008 Posts: 6,118 Thanks: 695 Thanked 1,250 Times in 1,044 Posts	Re: Help and then set nic mac to 192.168.100.10 __________________ 1M Motorised Dish, 45W-36E, DM800HD. Quad LNB Mesh Mini Dish, 28.2E, DM500, TM500. Samsung Galaxy S GT-I9000 XXJVU & CF-Root.

02-04-09, 01:26 PM	#7 (permalink)
alliwanttodo Junior Member Join Date: Dec 2008 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Help what is a nic mac and how do you set it to 192.168.100.10 / is this the modem menu I.E 192.168.100.1

02-04-09, 01:31 PM	#8 (permalink)
G77 Super Moderator Join Date: May 2008 Posts: 6,118 Thanks: 695 Thanked 1,250 Times in 1,044 Posts	Re: Help its on here somewhere, vista and xp __________________ 1M Motorised Dish, 45W-36E, DM800HD. Quad LNB Mesh Mini Dish, 28.2E, DM500, TM500. Samsung Galaxy S GT-I9000 XXJVU & CF-Root.

02-04-09, 05:20 PM	#10 (permalink)
rajkosto Junior Member Join Date: Mar 2009 Posts: 24 Thanks: 0 Thanked 2 Times in 2 Posts	Re: Help his modem cant boot, and youre suggesting trying a different nic mac ? gr8 knowledge you got here guise