"The downloading is not requested"

JoeLondon · 24-04-09, 04:12 PM

Hi chaps!

Just bought myself the new Kryptview A750. I'm having real trouble downloading the newest firmware via null modem. Every time I try to send data I receive an error, "The downloading is not requested". I'm terribly puzzled, can any body help?

I've taken a look around and found a few variations on the process ie. pressing buttons on the remote, having the box switched off, having it switched on, looking for four 0000 on the display. I could use the definitive, most up-to-date method.

I am using a usb-to-serial adaptor and believe I am using Com3 (that's what device manager seems to be saying).

Joe

bobby123 · 24-04-09, 04:29 PM

plug in serial adaptor go to device manager and it will show the com like this

JoeLondon · 24-04-09, 04:39 PM

Any ideas, Bobby? I already have my com port, thanks.

bobby123 · 24-04-09, 04:44 PM

when you press download plug the stb in

JoeLondon · 24-04-09, 04:49 PM

I have the newer box which has a power button on the back. I press start and then immediately switch on the power, that's when I receive my error message. I have tried variations in the delay before power on but always the same frustrating result. Could there be a problem with the box reading the newest firmware straight from the shop (I have 19/03/09) i.e. should I try an earlier firmware and then move to the newest?

bobby123 · 24-04-09, 04:53 PM

leave the stb on and press red red sandby

JoeLondon · 24-04-09, 04:59 PM

I fear that 'red red standby' may be outdated advice, Bobby. The latest guide I have to hand says not to do that as it will only confuse the receiver.

bobby123 · 24-04-09, 05:05 PM

iv tried red red standby on mine and it works it dosent confuse the receiver

JoeLondon · 24-04-09, 05:22 PM

Okay, Bobby, I'm not getting any further with this. Could you possibly point me in the direction of the recommended, most up-to-date instructions and firmware for the Kryptview A750?

HappyH · 24-04-09, 05:31 PM

Pretty sure the latest is Kryptview_19032009.bin. Same firmware works on old & new boxes. USB to serial adapters are notoriously (IMHO) bad for causing problems.

Oh & don't call me Bobby

HH.

24-04-09, 04:12 PM	#1 (permalink)
JoeLondon Cable Newb. Join Date: Apr 2009 Location: London Posts: 37 Thanks: 4 Thanked 4 Times in 4 Posts	"The downloading is not requested" Hi chaps! Just bought myself the new Kryptview A750. I'm having real trouble downloading the newest firmware via null modem. Every time I try to send data I receive an error, "The downloading is not requested". I'm terribly puzzled, can any body help? I've taken a look around and found a few variations on the process ie. pressing buttons on the remote, having the box switched off, having it switched on, looking for four 0000 on the display. I could use the definitive, most up-to-date method. I am using a usb-to-serial adaptor and believe I am using Com3 (that's what device manager seems to be saying). Joe

24-04-09, 04:39 PM	#3 (permalink)
JoeLondon Cable Newb. Join Date: Apr 2009 Location: London Posts: 37 Thanks: 4 Thanked 4 Times in 4 Posts	Re: "The downloading is not requested" Any ideas, Bobby? I already have my com port, thanks.

24-04-09, 04:44 PM	#4 (permalink)
bobby123 Senior Member Join Date: Apr 2008 Posts: 142 Thanks: 2 Thanked 19 Times in 18 Posts	Re: "The downloading is not requested" when you press download plug the stb in

24-04-09, 04:49 PM	#5 (permalink)
JoeLondon Cable Newb. Join Date: Apr 2009 Location: London Posts: 37 Thanks: 4 Thanked 4 Times in 4 Posts	Re: "The downloading is not requested" I have the newer box which has a power button on the back. I press start and then immediately switch on the power, that's when I receive my error message. I have tried variations in the delay before power on but always the same frustrating result. Could there be a problem with the box reading the newest firmware straight from the shop (I have 19/03/09) i.e. should I try an earlier firmware and then move to the newest?

24-04-09, 04:53 PM	#6 (permalink)
bobby123 Senior Member Join Date: Apr 2008 Posts: 142 Thanks: 2 Thanked 19 Times in 18 Posts	Re: "The downloading is not requested" leave the stb on and press red red sandby


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24-04-09, 04:59 PM	#7 (permalink)
JoeLondon Cable Newb. Join Date: Apr 2009 Location: London Posts: 37 Thanks: 4 Thanked 4 Times in 4 Posts	Re: "The downloading is not requested" I fear that 'red red standby' may be outdated advice, Bobby. The latest guide I have to hand says not to do that as it will only confuse the receiver.

24-04-09, 05:05 PM	#8 (permalink)
bobby123 Senior Member Join Date: Apr 2008 Posts: 142 Thanks: 2 Thanked 19 Times in 18 Posts	Re: "The downloading is not requested" iv tried red red standby on mine and it works it dosent confuse the receiver

24-04-09, 05:22 PM	#9 (permalink)
JoeLondon Cable Newb. Join Date: Apr 2009 Location: London Posts: 37 Thanks: 4 Thanked 4 Times in 4 Posts	Re: "The downloading is not requested" Okay, Bobby, I'm not getting any further with this. Could you possibly point me in the direction of the recommended, most up-to-date instructions and firmware for the Kryptview A750?

24-04-09, 05:31 PM	#10 (permalink)
HappyH Senior Member Join Date: Aug 2008 Posts: 130 Thanks: 19 Thanked 22 Times in 22 Posts	Re: "The downloading is not requested" Pretty sure the latest is Kryptview_19032009.bin. Same firmware works on old & new boxes. USB to serial adapters are notoriously (IMHO) bad for causing problems. Oh & don't call me Bobby HH.

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