anyone recieved their new modem

riza · 31-05-09, 12:22 PM

are they going to discontinue the 2mb service?

ouzi1212 · 31-05-09, 12:31 PM

all the 2mb suscribers will be update by the end of nov, that what vm said. You can get it faster if sign up on there site.

james555 · 06-06-09, 10:41 AM

when i got my modem i received instantly speeds of 8mb the first day

jaysbee666 · 10-07-09, 03:54 PM

Quote:

Originally Posted by riza

do you guys know if there is any extra charge for this upgrade? i heard you have to pay £2 more every month?

There is NO extra charge for the upgrade, and you wont be getting a new modem as some members may think, vm just flash up 10mb to your existing modem..FREE of charge ...jay

lincsat · 10-07-09, 03:59 PM

When i first visited the speed upgrade site, it stated that I needed a new modem and I could have one sent out for free. I contacted VM and informed them that my SB4100 supports 36meg and the next time I went ion the site, I just had to register for the upgrade.

The speed was upgraded 48 Hours later

abu baniaz · 10-07-09, 04:55 PM

Hi, the £2 is an increase in price of the service regardless of whether anyone has had their speed increased.

Their website is a bit poor when they say that you will need a modem when this is not the case.

I have a 255, I was informed I needed a new modem and one was on its way to me. When it did not turn up, I rang them up. The person told me that my modem is fine even for the 20mbps service so a modem is not on its way. Not that I needed to be told.

Anyway, they are upgrading areas at different times. Have a look on their site which should tell you when your area will be "boosted" . They seem to go to dynamic configs first before upgrading the speeds with people registering getting a priority. The checking feature should be working, if not there is always 150.

waqasahmed · 11-07-09, 12:30 AM

I reckon if people complained you wouldnt have to pay the £2 extra a month and you wanted to stick with 2Mb. Ive been upgraded and I notice s*** all of a difference

davesmith · 11-07-09, 11:13 PM

i recently recieved my upgrade for leicester. got it early as it was scheduled for august/september time. i was suppose to get a new modem but it never came and i've been getting the correct speed of 1.17mb speed which is the same as 1200kb.

waqasahmed · 11-07-09, 11:17 PM

Quote:

Originally Posted by davesmith

i recently recieved my upgrade for leicester. got it early as it was scheduled for august/september time. i was suppose to get a new modem but it never came and i've been getting the correct speed of 1.17mb speed which is the same as 1200kb.

You may just have to wait it out until august/september then when you get a new modem even though you received the 10Mb broadband already and you're paying for it. If you dont get it in September, just complain to VM

31-05-09, 12:22 PM	#11 (permalink)
riza Member Join Date: Jul 2007 Posts: 76 Thanks: 8 Thanked 1 Time in 1 Post	Re: anyone recieved their new modem are they going to discontinue the 2mb service?

31-05-09, 12:31 PM	#12 (permalink)
ouzi1212 Senior Member Join Date: Mar 2008 Posts: 1,050 Thanks: 6 Thanked 210 Times in 206 Posts	Re: anyone recieved their new modem all the 2mb suscribers will be update by the end of nov, that what vm said. You can get it faster if sign up on there site.

06-06-09, 10:41 AM	#13 (permalink)
james555 Technology Forums Join Date: Jun 2009 Location: london Posts: 9 Thanks: 0 Thanked 0 Times in 0 Posts	Re: anyone recieved their new modem when i got my modem i received instantly speeds of 8mb the first day

10-07-09, 03:59 PM	#15 (permalink)
lincsat Super-Dooper Moderator Join Date: Sep 2005 Location: In front of the PC Posts: 4,954 Thanks: 7 Thanked 2,169 Times in 448 Posts	Re: anyone recieved their new modem When i first visited the speed upgrade site, it stated that I needed a new modem and I could have one sent out for free. I contacted VM and informed them that my SB4100 supports 36meg and the next time I went ion the site, I just had to register for the upgrade. The speed was upgraded 48 Hours later __________________ Eurovox EX1100USB under £70, EX5100 £90, Starview HD Combo+ £190. Humax Freesat HD £125 - Lincsat's Nick-Nacks (Shop) Please consider Donating to the Forum

10-07-09, 04:55 PM	#16 (permalink)
abu baniaz Member Join Date: Nov 2008 Posts: 69 Thanks: 24 Thanked 11 Times in 11 Posts	Re: anyone recieved their new modem Hi, the £2 is an increase in price of the service regardless of whether anyone has had their speed increased. Their website is a bit poor when they say that you will need a modem when this is not the case. I have a 255, I was informed I needed a new modem and one was on its way to me. When it did not turn up, I rang them up. The person told me that my modem is fine even for the 20mbps service so a modem is not on its way. Not that I needed to be told. Anyway, they are upgrading areas at different times. Have a look on their site which should tell you when your area will be "boosted" . They seem to go to dynamic configs first before upgrading the speeds with people registering getting a priority. The checking feature should be working, if not there is always 150.


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11-07-09, 12:30 AM	#17 (permalink)
waqasahmed Cost efficient muppet Join Date: Nov 2008 Location: W. Yorkshire TW area Posts: 3,341 Thanks: 1,584 Thanked 571 Times in 445 Posts	Re: anyone recieved their new modem I reckon if people complained you wouldnt have to pay the £2 extra a month and you wanted to stick with 2Mb. Ive been upgraded and I notice s*** all of a difference

11-07-09, 11:13 PM	#18 (permalink)
davesmith Member Join Date: Apr 2008 Posts: 61 Thanks: 18 Thanked 1 Time in 1 Post	Re: anyone recieved their new modem i recently recieved my upgrade for leicester. got it early as it was scheduled for august/september time. i was suppose to get a new modem but it never came and i've been getting the correct speed of 1.17mb speed which is the same as 1200kb.

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