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Old 21-05-09, 04:47 PM   #1 (permalink)
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Default anyone recieved their new modem

i was just wondering if anyone who needs the new modem for the upgrade of the 2mb to the 10mb connection recieved the modem yet as its been over 2weeks since i have registered and it states that you should recieve your modem in 5 days..
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Old 21-05-09, 04:59 PM   #2 (permalink)
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Default Re: anyone recieved their new modem

dont know if u get a new modem, but they upgrade it on ur exsisting modem, check ur speed.
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Old 21-05-09, 10:00 PM   #3 (permalink)
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Default Re: anyone recieved their new modem

my speeds are still the same 2mb. when i registered on the site it said that i will need a new modem and had 2 options which were to get it posted and i install it myself and then i have to ring them to activate it and the second option was to have someone from virgin media to come and install it themselves which i was like no thanks as it was a £30 service charge...
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Old 21-05-09, 10:22 PM   #4 (permalink)
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Default Re: anyone recieved their new modem

phone them, to know whats happening.

dont let let them in ur house if u a modded box or modem.
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Old 21-05-09, 10:45 PM   #5 (permalink)
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Default Re: anyone recieved their new modem

yeah i know i'm planning to go to the virgin media shop which has opened. i know to remove all my modded boxes.
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Old 22-05-09, 02:21 PM   #6 (permalink)
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Default Re: anyone recieved their new modem

my speedtest was 2.08mb and upload was 0.24

what should the 10mb speedtest be so that when leicester is done then i will check..
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Old 22-05-09, 06:15 PM   #7 (permalink)
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Default Re: anyone recieved their new modem



Something like this, or maybe a bit lower, thats my connecton, was upgraded from 2 to 10mb but my one only took 1 day for the upgrade, didnt need to get new modem.
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Old 30-05-09, 06:53 PM   #8 (permalink)
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Default Re: anyone recieved their new modem

do you guys know if there is any extra charge for this upgrade? i heard you have to pay £2 more every month?
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Old 30-05-09, 09:18 PM   #9 (permalink)
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Default Re: anyone recieved their new modem

yes you do pay £2 extra
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Old 31-05-09, 01:22 PM   #10 (permalink)
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Default Re: anyone recieved their new modem

that sucks!
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