Problem with my Laptop - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

Lethal · 06-06-09, 02:10 PM

Hi

I have a problem with my Acer Aspire 5735 laptop.

It loads normally. I put the password in and the screen with the desktops appears but after that I can't do nothing. Everything is just frozen/jammed. I don't get no response from pressing the keyboard buttons or the touch pad (mouse).

Does anyone know what the problem is and how I can solve it?

Many thanks

Mickha · 06-06-09, 02:50 PM

Try booting into safe mode and see if it works, if so try a system restore.
When starting the computer keep pressing the F8 key and if you get the boot up options select Safe Mode, this will boot up your laptop without the drivers.

Lethal · 06-06-09, 03:56 PM

Would a system restore delete all my files?

Thanks

Mickha · 06-06-09, 04:54 PM

No, everything in your documents will remain, as will your email, it just restores the computer to the date you select, negating any updates that might be causing the problems.
Also run a full anti virus and anti spyware sweep.

Lethal · 06-06-09, 10:32 PM

Thanks mate. It worked.

Regarding the anti virus and anti spyware - which one should I purchase or is there one I could download for free.

Thanks

tucker1980 · 06-06-09, 10:47 PM

go to filehippo . commmmmmmmmm hit the thanks button

noassetts · 06-06-09, 10:53 PM

Quote:

Originally Posted by Lethal

Thanks mate. It worked.

Regarding the anti virus and anti spyware - which one should I purchase or is there one I could download for free.

Thanks

Hello m8
anti virus dont purchase ever!!!

go here Thank you for downloading AVG Anti-Virus Free Edition from Download.com

Go to google avg free and take the free option it will prob take you to downloads.com all ok avgfree ver 8.5 newest avoid the pay for one just go for the free 1......I have used it for 4/5 yrs okay

badboy_uk · 26-06-09, 10:49 PM

get kaspersky is the best

staffsguy50 · 20-07-09, 07:00 PM

AVG 8.5 Free, simple as that, we use it at work with no problems in last 3 years

abbs2002 · 20-07-09, 08:07 PM

AVG 8.5 free and its good for everyday use but if you think you have a virus and need to get rid of it the best software for that is SPYBOT it is also free and does the job m8.

06-06-09, 02:10 PM	#1 (permalink)
Lethal Member Join Date: Jan 2009 Posts: 75 Thanks: 46 Thanked 0 Times in 0 Posts	Problem with my Laptop Hi I have a problem with my Acer Aspire 5735 laptop. It loads normally. I put the password in and the screen with the desktops appears but after that I can't do nothing. Everything is just frozen/jammed. I don't get no response from pressing the keyboard buttons or the touch pad (mouse). Does anyone know what the problem is and how I can solve it? Many thanks

06-06-09, 02:50 PM	#2 (permalink)
Mickha Super Moderator Join Date: Feb 2006 Posts: 5,004 Thanks: 44 Thanked 1,215 Times in 862 Posts	Re: Problem with my Laptop Try booting into safe mode and see if it works, if so try a system restore. When starting the computer keep pressing the F8 key and if you get the boot up options select Safe Mode, this will boot up your laptop without the drivers.

06-06-09, 03:56 PM	#3 (permalink)
Lethal Member Join Date: Jan 2009 Posts: 75 Thanks: 46 Thanked 0 Times in 0 Posts	Re: Problem with my Laptop Would a system restore delete all my files? Thanks

06-06-09, 04:54 PM	#4 (permalink)
Mickha Super Moderator Join Date: Feb 2006 Posts: 5,004 Thanks: 44 Thanked 1,215 Times in 862 Posts	Re: Problem with my Laptop No, everything in your documents will remain, as will your email, it just restores the computer to the date you select, negating any updates that might be causing the problems. Also run a full anti virus and anti spyware sweep.

06-06-09, 10:32 PM	#5 (permalink)
Lethal Member Join Date: Jan 2009 Posts: 75 Thanks: 46 Thanked 0 Times in 0 Posts	Re: Problem with my Laptop Thanks mate. It worked. Regarding the anti virus and anti spyware - which one should I purchase or is there one I could download for free. Thanks

06-06-09, 10:47 PM	#6 (permalink)
tucker1980 Technology Forums Join Date: Apr 2009 Location: the moon Posts: 173 Thanks: 84 Thanked 21 Times in 15 Posts	Re: Problem with my Laptop go to filehippo . commmmmmmmmm hit the thanks button

26-06-09, 10:49 PM	#8 (permalink)
badboy_uk Technology Forums Join Date: Jun 2009 Posts: 320 Thanks: 26 Thanked 56 Times in 34 Posts	Re: Problem with my Laptop get kaspersky is the best

20-07-09, 07:00 PM	#9 (permalink)
staffsguy50 Junior Member Join Date: Feb 2009 Location: Stafford UK Posts: 27 Thanks: 0 Thanked 1 Time in 1 Post	Re: Problem with my Laptop AVG 8.5 Free, simple as that, we use it at work with no problems in last 3 years

20-07-09, 08:07 PM	#10 (permalink)
abbs2002 Senior Member Join Date: Nov 2008 Location: London North TW Posts: 1,984 Thanks: 59 Thanked 498 Times in 448 Posts	Re: Problem with my Laptop AVG 8.5 free and its good for everyday use but if you think you have a virus and need to get rid of it the best software for that is SPYBOT it is also free and does the job m8. __________________ If you don’t succeed at first try & try again, you’ll get there

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