What does this mean - Page 2 - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

Notthisagain · 02-07-09, 05:25 PM

Ok cool. Would you say that the above problems are because of a bad mac then?

Are there any particular macs that work better than others? Or any that won't work at all?

I've read about the 00:02 macs but i never seem to get them, all I get are 00:14, 00:16, 00:0F, 00:08, 00:0A, 00:40, 00:13, 00:13, 00:18 etc.

I've noticed during sniffs that some macs have no config filename but a 62.xx Gateway, others have config filename but 0.0.0.0 gateway then most have both with the 10.137.103.3 gateway. Are any of these preferential?

G77 · 02-07-09, 05:45 PM

both with the 103.3

Notthisagain · 02-07-09, 05:57 PM

Thanks for your help G77, appreciate it.

Any idea how I check which version of Sigma-X2 i'm using? It doesn't say whether its 125 or 128 that I can see on the :1337 page.

Notthisagain · 03-07-09, 02:05 PM

Hi guys. Thanks to your help and reading old posts etc i've managed to get the modem to lock onto the frequency. Only problem now is that i'm getting a T3 Time Out error (whatever that is). Here's some of the log...

1970-01-01 00:04:01 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing

1970-01-01 00:04:00 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing

1970-01-01 00:03:51 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted

1970-01-01 00:03:51 3-Critical 0x04E33948 No Ranging Response received - T3 time-out

1970-01-01 00:03:14 7-Information 0x848E0006 T501.0 Acquired Downstream (315000000 Hz)........ SUCCESS

Looks like it's not syncing with the time server to me, although i'm probably well off the mark.

Can anybody shed some light?

PS - Still not sure whether im using Sigma-X2 1.25 or 1.28. Been configuring as 1.28 and hoping for the best.

Notthisagain · 04-07-09, 02:40 PM

Ok through testing I seem to be getting somewhere. However, can anyone tell me if the following is bad news or if it's just a bad mac? Read from bottom to top.

2009-07-04 13:36:00 7-Information 0x913D0018 Registration failure, re-scanning downstream

2009-07-04 13:36:00 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS

2009-07-04 13:36:00 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed

2009-07-04 13:36:00 6-Notice 0x045A80E4 TLV-11 - unrecognized OID

2009-07-04 13:36:00 7-Information 0x848E0002 D509.0 Retrieved TFTP Config kldJKDHSUBsgvca69 SUCCESS

2009-07-04 13:35:59 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS

2009-07-04 13:35:58 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.

2009-07-04 13:35:53 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS

2009-07-04 13:35:49 3-Critical 0x04E33948 No Ranging Response received - T3 time-out

2009-07-04 13:35:48 7-Information 0x848E0006 T501.0 Acquired Downstream (315000000 Hz)........ SUCCESS

I'm particularly interested in the lines in red. I'm hoping this is just a bad mac. If it is then it seems I have my settings pretty much spot on and just need to find a good mac. If it's not then back to the drawing board with the config.

/24 · 04-07-09, 03:46 PM

it seems you are using a mac from a different device and the config file is trying to set the value of an SNMP oid which as your modem is different it doesnt have the oid available to be set I wouldn't have thought it to be a problem as long as your online

Notthisagain · 04-07-09, 03:58 PM

Ah feck. That was a worry I had, whether a mac for a webstar/255/256 from a different ubr would work on my 200, clearly it doesn't. I can't get it online, i'm online with my subbed 256 atm. Is there a way to change the modem status to "Online" rather than "Offline", i'm sure i read about this somewhere, or does that change automatically when you're physically online?

As a side note, I found some very interesting reading after making this post:

Troubleshooting uBR Cable Modems Not Coming Online - Cisco Systems

Notthisagain · 09-07-09, 02:42 PM

Sorry guys but I really need to bump this.

I've not been able to get the above messages in the logs again. Instead I get the following...

1970-01-01 00:00:02 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:00:01 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:00:00 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS
1970-01-01 00:00:00 7-Information 0x848E0002 D509.0 Retrieved TFTP Config 7dsfd;kfoA,.iyewrkldJ SUCCESS
1970-01-01 00:00:00 7-Information 0x913D0010 DS channel override in cfg file, re-scanning downstream
1970-01-01 00:00:00 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS
1970-01-01 00:00:42 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response.
1970-01-01 00:00:39 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS
1970-01-01 00:00:36 3-Critical 0x04E33948 No Ranging Response received - T3 time-out
1970-01-01 00:00:34 7-Information 0x848E0006 T501.0 Acquired Downstream (315000000 Hz)........ SUCCESS

So I acquire the downstream and upstream, DHCP success, receive config file, retrieve time then it just goes back to scanning frequency.

Can anyone please help?

G77 · 09-07-09, 03:13 PM

well, the config for the mac you are using wants to use a diff frequency.

Notthisagain · 09-07-09, 03:34 PM

Ok thanks. I know for a fact that the frequency for my area (TW) is 331000000 but I can never get locked onto it. My subbed modem is on this frequency but for some reason the 200 doesn't want to know. Even though it locks no problem onto 315000000 and 323000000. I'm baffled.

02-07-09, 05:25 PM	#11 (permalink)
Notthisagain Member Join Date: Jun 2009 Location: Scotland Posts: 85 Thanks: 22 Thanked 6 Times in 6 Posts	Re: What does this mean Ok cool. Would you say that the above problems are because of a bad mac then? Are there any particular macs that work better than others? Or any that won't work at all? I've read about the 00:02 macs but i never seem to get them, all I get are 00:14, 00:16, 00:0F, 00:08, 00:0A, 00:40, 00:13, 00:13, 00:18 etc. I've noticed during sniffs that some macs have no config filename but a 62.xx Gateway, others have config filename but 0.0.0.0 gateway then most have both with the 10.137.103.3 gateway. Are any of these preferential? Last edited by Notthisagain; 02-07-09 at 05:41 PM.

02-07-09, 05:45 PM	#12 (permalink)
G77 Super Moderator Join Date: May 2008 Posts: 6,118 Thanks: 695 Thanked 1,250 Times in 1,044 Posts	Re: What does this mean both with the 103.3 __________________ 1M Motorised Dish, 45W-36E, DM800HD. Quad LNB Mesh Mini Dish, 28.2E, DM500, TM500. Samsung Galaxy S GT-I9000 XXJVU & CF-Root.

02-07-09, 05:57 PM	#13 (permalink)
Notthisagain Member Join Date: Jun 2009 Location: Scotland Posts: 85 Thanks: 22 Thanked 6 Times in 6 Posts	Re: What does this mean Thanks for your help G77, appreciate it. Any idea how I check which version of Sigma-X2 i'm using? It doesn't say whether its 125 or 128 that I can see on the :1337 page.

03-07-09, 02:05 PM	#14 (permalink)
Notthisagain Member Join Date: Jun 2009 Location: Scotland Posts: 85 Thanks: 22 Thanked 6 Times in 6 Posts	Re: What does this mean Hi guys. Thanks to your help and reading old posts etc i've managed to get the modem to lock onto the frequency. Only problem now is that i'm getting a T3 Time Out error (whatever that is). Here's some of the log... 1970-01-01 00:04:01 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:04:00 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:03:51 3-Critical 0x04E339AC Init RANGING Critical Ranging Request Retries exhausted 1970-01-01 00:03:51 3-Critical 0x04E33948 No Ranging Response received - T3 time-out 1970-01-01 00:03:14 7-Information 0x848E0006 T501.0 Acquired Downstream (315000000 Hz)........ SUCCESS Looks like it's not syncing with the time server to me, although i'm probably well off the mark. Can anybody shed some light? PS - Still not sure whether im using Sigma-X2 1.25 or 1.28. Been configuring as 1.28 and hoping for the best. Last edited by Notthisagain; 03-07-09 at 02:07 PM.

04-07-09, 02:40 PM	#15 (permalink)
Notthisagain Member Join Date: Jun 2009 Location: Scotland Posts: 85 Thanks: 22 Thanked 6 Times in 6 Posts	Re: What does this mean Ok through testing I seem to be getting somewhere. However, can anyone tell me if the following is bad news or if it's just a bad mac? Read from bottom to top. 2009-07-04 13:36:00 7-Information 0x913D0018 Registration failure, re-scanning downstream 2009-07-04 13:36:00 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS 2009-07-04 13:36:00 3-Critical 0x045A8148 TLV-11 - Illegal Set operation failed 2009-07-04 13:36:00 6-Notice 0x045A80E4 TLV-11 - unrecognized OID 2009-07-04 13:36:00 7-Information 0x848E0002 D509.0 Retrieved TFTP Config kldJKDHSUBsgvca69 SUCCESS 2009-07-04 13:35:59 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS 2009-07-04 13:35:58 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 2009-07-04 13:35:53 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS 2009-07-04 13:35:49 3-Critical 0x04E33948 No Ranging Response received - T3 time-out 2009-07-04 13:35:48 7-Information 0x848E0006 T501.0 Acquired Downstream (315000000 Hz)........ SUCCESS I'm particularly interested in the lines in red. I'm hoping this is just a bad mac. If it is then it seems I have my settings pretty much spot on and just need to find a good mac. If it's not then back to the drawing board with the config. Last edited by Notthisagain; 04-07-09 at 02:44 PM.

04-07-09, 03:46 PM	#16 (permalink)
/24 Senior Member Join Date: Apr 2009 Posts: 417 Thanks: 39 Thanked 94 Times in 82 Posts	Re: What does this mean it seems you are using a mac from a different device and the config file is trying to set the value of an SNMP oid which as your modem is different it doesnt have the oid available to be set I wouldn't have thought it to be a problem as long as your online

04-07-09, 03:58 PM	#17 (permalink)
Notthisagain Member Join Date: Jun 2009 Location: Scotland Posts: 85 Thanks: 22 Thanked 6 Times in 6 Posts	Re: What does this mean Ah feck. That was a worry I had, whether a mac for a webstar/255/256 from a different ubr would work on my 200, clearly it doesn't. I can't get it online, i'm online with my subbed 256 atm. Is there a way to change the modem status to "Online" rather than "Offline", i'm sure i read about this somewhere, or does that change automatically when you're physically online? As a side note, I found some very interesting reading after making this post: Troubleshooting uBR Cable Modems Not Coming Online - Cisco Systems

09-07-09, 02:42 PM	#18 (permalink)
Notthisagain Member Join Date: Jun 2009 Location: Scotland Posts: 85 Thanks: 22 Thanked 6 Times in 6 Posts	Re: What does this mean Sorry guys but I really need to bump this. I've not been able to get the above messages in the logs again. Instead I get the following... 1970-01-01 00:00:02 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing 1970-01-01 00:00:01 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing 1970-01-01 00:00:00 7-Information 0x848E0001 D507.0 Retrieved Time....... SUCCESS 1970-01-01 00:00:00 7-Information 0x848E0002 D509.0 Retrieved TFTP Config 7dsfd;kfoA,.iyewrkldJ SUCCESS 1970-01-01 00:00:00 7-Information 0x913D0010 DS channel override in cfg file, re-scanning downstream 1970-01-01 00:00:00 7-Information 0x848E0003 D511.0 Retrieved DHCP .......... SUCCESS 1970-01-01 00:00:42 3-Critical 0x040D9A2C DHCP WARNING - Non-critical field invalid in response. 1970-01-01 00:00:39 7-Information 0x848E0005 T500.0 Acquired Upstream .......... SUCCESS 1970-01-01 00:00:36 3-Critical 0x04E33948 No Ranging Response received - T3 time-out 1970-01-01 00:00:34 7-Information 0x848E0006 T501.0 Acquired Downstream (315000000 Hz)........ SUCCESS So I acquire the downstream and upstream, DHCP success, receive config file, retrieve time then it just goes back to scanning frequency. Can anyone please help?

09-07-09, 03:13 PM	#19 (permalink)
G77 Super Moderator Join Date: May 2008 Posts: 6,118 Thanks: 695 Thanked 1,250 Times in 1,044 Posts	Re: What does this mean well, the config for the mac you are using wants to use a diff frequency. __________________ 1M Motorised Dish, 45W-36E, DM800HD. Quad LNB Mesh Mini Dish, 28.2E, DM500, TM500. Samsung Galaxy S GT-I9000 XXJVU & CF-Root.

09-07-09, 03:34 PM	#20 (permalink)
Notthisagain Member Join Date: Jun 2009 Location: Scotland Posts: 85 Thanks: 22 Thanked 6 Times in 6 Posts	Re: What does this mean Ok thanks. I know for a fact that the frequency for my area (TW) is 331000000 but I can never get locked onto it. My subbed modem is on this frequency but for some reason the 200 doesn't want to know. Even though it locks no problem onto 315000000 and 323000000. I'm baffled.