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Cable Modems Gota start somewere and here the start :)

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Old 02-07-09, 12:50 PM   #1 (permalink)
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Default What does this mean

Hi guys. Can any gurus tell me what the following means and how to fix it? First is a Hyperterminal capture:

Welcome to the Broadcom CLI (command-line interpreter).
To access the native VxWorks shell, type 'shell'.
Attempting Downstream FEC lock @ freq= 794000000 Hz, QAM256

CM> Attempting Downstream FEC lock @ freq= 802000000 Hz, QAM256
Attempting Downstream FEC lock @ freq= 810000000 Hz, QAM256
Attempting Downstream FEC lock @ freq= 818000000 Hz, QAM256
Favorite[0].freq = 331000000
Attempting Downstream FEC lock @ freq= 331000000 Hz, QAM64/256
Go back to 1st favorite
Attempting Downstream FEC lock @ freq= 826000000 Hz, QAM256
Attempting Downstream FEC lock @ freq= 834000000 Hz, QAM256
Attempting Downstream FEC lock @ freq= 842000000 Hz, QAM256
Attempting Downstream FEC lock @ freq= 850000000 Hz, QAM256
Attempting Downstream FEC lock @ freq= 858000000 Hz, QAM256
Attempting Downstream FEC lock @ freq= 90750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 98750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 106750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 114750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 122750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 130750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 138750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 146750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 154750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 162750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 170750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 178750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 186750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 194750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 202750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 210750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 218750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 226750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 234750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 242750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 250750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 258750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 266750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 274750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 282750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 290750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 298750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 306750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 314750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 322750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 330750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 338750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 346750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 354750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 362750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 370750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 378750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 386750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 394750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 402750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 410750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 418750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 426750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 434750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 442750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 450750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 458750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 466750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 474750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 482750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 490750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 498750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 506750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 514750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 522750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 530750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 538750000 Hz, QAM64/256
Attempting Downstream FEC lock @ freq= 546750000 Hz, QAM64/256

Second is the event log:

1970-01-01 00:02:55 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:53 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:52 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing
1970-01-01 00:02:52 3-Critical 0x0501BD64 SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing
1970-01-01 00:02:51 3-Critical 0x0501BDC8 SYNC Timing Synchronization failure - Failed to acquire FEC framing

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Old 02-07-09, 01:31 PM   #2 (permalink)
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Default Re: What does this mean

the first log in hyperterminal is the modem trying to acquire a frequency, if you flashing you need to copy this into terminal

cd \cm_hal
scan_stop
cd \

or log into the modem (192.168.100.10) to change the mac there

the second log is the modem saying it hasn't got the frequency, when/if its set up right it will take around 5 mins to lock onto the correctn frequency
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Old 02-07-09, 02:32 PM   #3 (permalink)
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Default Re: What does this mean

Is it possible that the flashed modem cannot lock onto the same frequency my subbed modem is using? Basically, I got the frequency and upstream channel id from my subbed and put it onto my flashed. Technically this should work right?

Also, what does that command do that you gave me?
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Old 02-07-09, 03:28 PM   #4 (permalink)
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Default Re: What does this mean

You dont need to put in the upstream parameters they will fill be obtained automatically when you have locked your downstream frequency. Look up the frequency for your area it will be the same as your subbed. Once you have put that in leave it to work out its own upstream. The commands shown above stop the modem scanning for a frequency. This is usefull when you need to use the modem console to edit some stuff and you dont want loads of scrolling text
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Old 02-07-09, 03:58 PM   #5 (permalink)
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Default Re: What does this mean

Quote:
Originally Posted by /24 View Post
You dont need to put in the upstream parameters they will fill be obtained automatically when you have locked your downstream frequency. Look up the frequency for your area it will be the same as your subbed. Once you have put that in leave it to work out its own upstream. The commands shown above stop the modem scanning for a frequency. This is usefull when you need to use the modem console to edit some stuff and you dont want loads of scrolling text
Thanks mate. So yeah i've already put the same frequency my sub uses into my flashed modem but i'm still getting this. Here's the command I used:

cd /cm_hal
scan_stop
cd /
cd \non-vol/halif
mac_address 1 REMOVED
usb_mac_address REMOVED
cm_tuner 14
annex_a
cm_annex 3
cd ../docsis
ds_frequency 331000000
enable bpi false
write
cd \
cd \non
cd msg
user_name root
password root
write
cd /
cd \non
cd msg
http_admin root root
write
cd /
cd snmp
view_v1v2 Noaccess
yes
cd /
cd \
cd non-vol
cd msg-log
telnet_ipstacks 2
write
cd \
cd non-vol
cd snmp
max_dload_tries 0
write
cd /
cd \

Why is it not locking onto that frequency?

Btw these were executed via ethernet through Hyperterminal, that's ok right? I don't need max232 for it?
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Old 02-07-09, 04:47 PM   #6 (permalink)
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Default Re: What does this mean

dude i had the same problem just make sure u have the settings right and freq
wot area are u in?
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Old 02-07-09, 04:49 PM   #7 (permalink)
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Default Re: What does this mean

if its hax, make sure the box you input the freq in goes green and then save
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Old 02-07-09, 05:03 PM   #8 (permalink)
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Default Re: What does this mean

I'm in Ex Telewest area cable.grths using same frequency as my subbed - 331000000

It's got Sigma-X2 on it with Fercsa 13.5.
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Old 02-07-09, 05:23 PM   #9 (permalink)
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Default Re: What does this mean

One final question. The MAC i'm using was sniffed from a different UBR using a Webstar modem (i'm using an ambit 200). Does it have to be an ambit mac i use? I've sniffed some macs from my subbed 256, will these work?
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Old 02-07-09, 05:59 PM   #10 (permalink)
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Default Re: What does this mean

any mac, now all the probs have sorted themselves out im putting any old mac and config in
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