Cancelling XBox Live - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

rebelrickb · 22-07-09, 07:13 PM

How do i cancel xbox live online. Im on 1 month for £1 and now its about come to the end. And ive had an email from MS saying its on automatic renewal and they will charge me £4.99. I have been online and it will not let me remove my credit card details or turn off automatic renewal. Will i be able to cancel it a few days before it runs out?

Jon007 · 23-07-09, 02:42 PM

Xbox.com | Contact Support - Support Contact

they should be able to help, in the worst case scenario your looking at cancelling the direct debit

tommytommy · 23-07-09, 02:48 PM

good luck cancelling pal. They don't like it. I tried cancelling when my console got banned.. then again it was chipped

sal · 23-07-09, 09:40 PM

you can cancel automatic subscriptions in your account on xbox.com,just turn AUTOMATIC RENEWAL OFF!

where you see your gamertag on the top right is a little box to the right,select my account,and in there thats where you can turn it off,you can remove cards there also.

22-07-09, 07:13 PM	#1 (permalink)
rebelrickb Member Join Date: Dec 2007 Posts: 37 Thanks: 1 Thanked 1 Time in 1 Post	Cancelling XBox Live How do i cancel xbox live online. Im on 1 month for £1 and now its about come to the end. And ive had an email from MS saying its on automatic renewal and they will charge me £4.99. I have been online and it will not let me remove my credit card details or turn off automatic renewal. Will i be able to cancel it a few days before it runs out?

23-07-09, 02:42 PM	#2 (permalink)
Jon007 Senior Member Join Date: Jun 2009 Location: Warrington ubr5 Posts: 131 Thanks: 10 Thanked 26 Times in 23 Posts	Re: Cancelling XBox Live Xbox.com \| Contact Support - Support Contact they should be able to help, in the worst case scenario your looking at cancelling the direct debit

23-07-09, 02:48 PM	#3 (permalink)
tommytommy Eurovox EX1000 + SB5101e Join Date: Jul 2009 Location: Staffordshire Posts: 216 Thanks: 66 Thanked 46 Times in 35 Posts	Re: Cancelling XBox Live good luck cancelling pal. They don't like it. I tried cancelling when my console got banned.. then again it was chipped

23-07-09, 09:40 PM	#4 (permalink)
sal xbox360 modder Join Date: Mar 2008 Posts: 297 Thanks: 14 Thanked 26 Times in 25 Posts	Re: Cancelling XBox Live you can cancel automatic subscriptions in your account on xbox.com,just turn AUTOMATIC RENEWAL OFF! where you see your gamertag on the top right is a little box to the right,select my account,and in there thats where you can turn it off,you can remove cards there also.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
help connect xbox live with 2 sky netgear routers	kaisar	Microsoft Xbox	1	21-01-09 07:12 PM
FREE xbox live codes	crossbones	Microsoft Xbox	13	09-12-08 09:31 PM
xbox live	red_devil	Microsoft Xbox	1	02-02-08 03:17 PM
Vista to connect to Xbox Live in May	BGonaSTICK	General Video Games	0	16-03-07 11:59 AM