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Old 30-07-09, 11:16 AM   #1 (permalink)
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Default Please Help! Haxoware modem not working since 10MB Upgrade???

I have been using a modded Motorola SB Modem with the 20MB business config for around 5 months with no issues at all. Haven't even had to change the HFC address. The other day in a bid to save money, we phone to see if Virgin could offer us a better deal and they offered us one with 10MB upgrading from our current 2MB for less money.
The very next day, I couldnt access the internet using my Motorola SB, the 'Online' light just flashed. I have tried it with about 20 new macs and it still will not work.
Is there a setting somewhere else that I need to change in order to make it work?
Thanks.
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Old 30-07-09, 01:47 PM   #2 (permalink)
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Default Re: Please Help! Haxoware modem not working since 10MB Upgrade???

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Originally Posted by teartray View Post
I have been using a modded Motorola SB Modem with the 20MB business config for around 5 months with no issues at all. Haven't even had to change the HFC address. The other day in a bid to save money, we phone to see if Virgin could offer us a better deal and they offered us one with 10MB upgrading from our current 2MB for less money.
The very next day, I couldnt access the internet using my Motorola SB, the 'Online' light just flashed. I have tried it with about 20 new macs and it still will not work.
Is there a setting somewhere else that I need to change in order to make it work?
Thanks.
Loads of threads on this now mate, it's coincidence that it happened at same time as you changed your sub.

Config names have changed again, disable force and you should be ok

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Old 30-07-09, 03:04 PM   #3 (permalink)
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Default Re: Please Help! Haxoware modem not working since 10MB Upgrade???

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Loads of threads on this now mate, it's coincidence that it happened at same time as you changed your sub.

Config names have changed again, disable force and you should be ok

sr20
Thanks. Got it working now at 20MB by using a 20MB MAC. Is there no way to force a config now? The last MAC I was using was a 4MB MAC forced at 20MB. As that MAC caused me no problems for 5 months, I would like to carry on using that one. I just tried it and it works but it only gives me 10MB.
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Old 30-07-09, 03:10 PM   #4 (permalink)
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Default Re: Please Help! Haxoware modem not working since 10MB Upgrade???

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Thanks. Got it working now at 20MB by using a 20MB MAC. Is there no way to force a config now? The last MAC I was using was a 4MB MAC forced at 20MB. As that MAC caused me no problems for 5 months, I would like to carry on using that one. I just tried it and it works but it only gives me 10MB.
If your dynamic configs end in '.cm' you should be able to download the 20M config you get with the 20M meg and autoserve it on the 10M MAC

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Old 30-07-09, 03:30 PM   #5 (permalink)
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Default Re: Please Help! Haxoware modem not working since 10MB Upgrade???

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If your dynamic configs end in '.cm' you should be able to download the 20M config you get with the 20M meg and autoserve it on the 10M MAC

sr20
Thanks very much. I've done what you have suggested and it works. I've also tried forcing this new config and it also works. Is it better to force or autoserve?
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Old 30-07-09, 04:29 PM   #6 (permalink)
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Default Re: Please Help! Haxoware modem not working since 10MB Upgrade???

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Thanks very much. I've done what you have suggested and it works. I've also tried forcing this new config and it also works. Is it better to force or autoserve?
Hmm no real difference AFAIK. Force is the simpler method. Go easy on the bandwidth tho or we'll all get screwed again

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Old 30-07-09, 04:49 PM   #7 (permalink)
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Default Re: Please Help! Haxoware modem not working since 10MB Upgrade???

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Hmm no real difference AFAIK. Force is the simpler method. Go easy on the bandwidth tho or we'll all get screwed again

sr20
Lol! I will!
Thanks for your help, really appreciate it.
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Old 30-07-09, 04:53 PM   #8 (permalink)
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Default Re: Please Help! Haxoware modem not working since 10MB Upgrade???

hi im new to all this how would i download the config file for the 20meg mac
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Old 30-07-09, 05:28 PM   #9 (permalink)
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Default Re: Please Help! Haxoware modem not working since 10MB Upgrade???

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hi im new to all this how would i download the config file for the 20meg mac
In the modem settings page (http://192.168.100.1), in 'Overview', scroll to the bottom and you will see the section 'Configuration File'. Click on the file next to 'Name' and you will be able to save it.
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