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| Starview Starview and Starview 2 box help and technical support forum. |
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#1 (permalink) |
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Senior Member
Join Date: Nov 2007
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Hi Folks - Hope All Is Well. It Has Recently Come To Our Attention That A Few Of You Have Recently Been Experiencing What Seems To Be Power Supply Related Issues With The Starview 4 USB Receiver. This Infact Is Actually A Software Related Issue & Is NOT Due To A Premature Hardware Failure Or A Premature Power Supply Failure. As A Precaution, We Are Requesting That All UK & EIRE Owners Of The Starview 4 USB Receiver Upgrade To the Latest Software Version With Immediate Effect To Prevent Any Issues. This Is In Your Own Interest The Software Must Be Copied To A Good Quality USB Memory Stick & Can Be Installed By Pressing A Few Buttons On The Remote Control. Please Do Use A Good Quality USB Memory Stick, To Prevent Any Firmware Corruption On The Receiver. This Will Prevent The 8882 Error From Being Displayed On Receivers Front Display Panel. Firstly Download The V1.12 Software From This Link: http://www.*******.com/file/124866559/31ec3126/TheboxSuperUSB_V112.html Select The Blue Coloured "Download Now" Button Replace The ******* With "4 shared" Without The Space In The Middle. Then Copy The Downloaded File "TheboxSuperUSB_V1.12.BIN" To A Good Quality USB Memory Stick & Insert It Into The USB Port On The Back Of The Receiver. Remember That The Mains Power Must Not Be Interupted When The Firmware Is Being Installed By The Receiver. The Best Way To Do This Is By Connecting The USB Memory Stick To The Back Of The Receiver, And Sit Back Down As If You Are Watching The TV. This May Sound Silly, But It Ensures That The Power Will Not Be Interupted. Once The USB Memory Stick Has Been Inserted Into The Back Of The Receiver & The Starview 4 USB Receiver Is Powered On, Follow The Steps Below. 1. PRESS THE MENU BUTTON ON THE REMOTE CONTROL 2. SCROLL DOWN TO "USB" & THEN PRESS "OK" ON THE REMOTE CONTROL 3. SELECT & HIGHLIGHT THE FILE NAMED TheboxSuperUSB_V1.12.BIN & THEN PRESS "OK" ON THE REMOTE CONTROL 4. YOU WILL SEE A "CONFIRM DATA RESTORE" BOX APPEAR ON THE SCREEN 5. SELECT & HIGHLIGHT "YES" & THEN PRESS "OK" ON THE REMOTE CONTROL 6. THE RECEIVER WILL NOW START DOWNLOADING THE FIRMWARE ON TO THE RECEIVER & WILL AUTOMATICALLY REBOOT ONCE COMPLETED. 7. YOU MAY NEED TO RESCAN YOUR RECEIVERS IF THE CHANNELS HAVE BEEN DELETED. Once These Steps Have Been Followed & Actioned, Your Starview 4 USB Receiver Will Have The Latest Software Installed.
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| The Following 4 Users Say Thank You to Zemme For This Useful Post: |
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#2 (permalink) |
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Cost efficient muppet
Join Date: Nov 2008
Location: W. Yorkshire TW area
Posts: 4,510
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deleted and explained.
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Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router Last edited by waqasahmed; 14-08-09 at 12:22 AM. |
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| The Following User Says Thank You to waqasahmed For This Useful Post: | Zemme (14-08-09) |
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#3 (permalink) |
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Senior Member
Join Date: Nov 2007
Posts: 187
Thanks: 42
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Waqas, i have sent you a personal message. Can you please read it. Cheers. Zemme
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| The Following User Says Thank You to Zemme For This Useful Post: | waqasahmed (14-08-09) |
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#4 (permalink) |
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Cost efficient muppet
Join Date: Nov 2008
Location: W. Yorkshire TW area
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I think a second too late Zemme. Ive already read it and replied back
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Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router |
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| The Following User Says Thank You to waqasahmed For This Useful Post: | Zemme (14-08-09) |
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#6 (permalink) |
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Cost efficient muppet
Join Date: Nov 2008
Location: W. Yorkshire TW area
Posts: 4,510
Thanks: 2,373
Thanked 935 Times in 690 Posts
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supposedly the 1.1 firmware had issues.If people are having PSU problems with UK firmware,I would just update it.Irish viewers have no choice
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Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router |
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| The Following User Says Thank You to waqasahmed For This Useful Post: | Zemme (14-08-09) |
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#7 (permalink) |
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Senior Member
Join Date: Nov 2007
Posts: 187
Thanks: 42
Thanked 158 Times in 73 Posts
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Hi Guys
This update is for both UK & Ireland. It is important to upgrade to the latest software version to prevent any future power based issues. if anything, it will prolong the life of your Starview 4 USB receiver. So for this reason alone, i personally recommend you to upgrade to the v1.12 firmware version. Cheers Zemme |
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#8 (permalink) |
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The Cool New Kid! ;)
Join Date: Aug 2009
Location: West Yorkshire, UK
Posts: 151
Thanks: 22
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Haha, i only received my box yesterday and getting this email scared me haha, i'll update tonight is it easy and fast?
Cheers guys! Adam |
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#9 (permalink) |
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Cost efficient muppet
Join Date: Nov 2008
Location: W. Yorkshire TW area
Posts: 4,510
Thanks: 2,373
Thanked 935 Times in 690 Posts
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Closed source receivers are very fast and easy to do. All you need for this one is a good USB stick with the 1.2 firmware on it
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Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router |
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| The Following User Says Thank You to waqasahmed For This Useful Post: | adam91 (14-08-09) |
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#10 (permalink) |
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The Cool New Kid! ;)
Join Date: Aug 2009
Location: West Yorkshire, UK
Posts: 151
Thanks: 22
Thanked 9 Times in 8 Posts
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I'll ding dang do it tonight haha!
Thankss! |
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| The Following User Says Thank You to adam91 For This Useful Post: | bigchap (17-08-09) |
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