Lost Virmin - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

sun130 · 05-09-09, 09:36 PM

I've not had much problem with my Eurovox EX5000PVR and any that I have had I've been able to solve by reading the other threads which I would urge ANY Newbie to do.
Anyway I digress......I suddenly cannot get Virmin1 or others on frequency 435...I've tried a manual scan on this AND 434 to no avail...The signal strength is normal but nothing...I checked with my son who has also lost the same. I don't fancy a full scan so have they moved them to another frequency? What number? (I'm in Sunderland), do you think there is a problem that will resolve itself? Any assistance greatly received.........Thanks

Jonpc · 05-09-09, 10:57 PM

This may be your problem

Ticket Number1075083Time Stamp05/09/2009 20:21 PriorityP1 StatusOpenedDepartmentOutage Surveillence TeamEstimated Time Fix4 HrsCustomers AffectedDigital TVRaised ByStephen BarksPostcode AreasAllPlacenameNationallyDetailed DescriptionCustomers in nationally may currently be experiencing a loss of various digital TV channels: Virgin1 and Virgin +1
Our engineers are currently investigating this issue.
Virgin Media would like to apologise for any inconvenience caused.
Virgin Media Technical Support

05-09-09, 09:36 PM	#1 (permalink)
sun130 Junior Member Join Date: Dec 2008 Posts: 3 Thanks: 1 Thanked 1 Time in 1 Post	Lost Virmin I've not had much problem with my Eurovox EX5000PVR and any that I have had I've been able to solve by reading the other threads which I would urge ANY Newbie to do. Anyway I digress......I suddenly cannot get Virmin1 or others on frequency 435...I've tried a manual scan on this AND 434 to no avail...The signal strength is normal but nothing...I checked with my son who has also lost the same. I don't fancy a full scan so have they moved them to another frequency? What number? (I'm in Sunderland), do you think there is a problem that will resolve itself? Any assistance greatly received.........Thanks

05-09-09, 10:57 PM	#2 (permalink)
Jonpc Senior Member Join Date: Mar 2008 Posts: 665 Thanks: 25 Thanked 241 Times in 192 Posts	Re: Lost Virmin This may be your problem Ticket Number1075083Time Stamp05/09/2009 20:21 PriorityP1 StatusOpenedDepartmentOutage Surveillence TeamEstimated Time Fix4 HrsCustomers AffectedDigital TVRaised ByStephen BarksPostcode AreasAllPlacenameNationallyDetailed DescriptionCustomers in nationally may currently be experiencing a loss of various digital TV channels: Virgin1 and Virgin +1 Our engineers are currently investigating this issue. Virgin Media would like to apologise for any inconvenience caused. Virgin Media Technical Support

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