Al jazeera sports channels not working with new card

[BobaFett]

Originally Posted by paul22

I'm in similar situation as OP. I bought new Al Jazeera 1-8 irdeto card for Hotbird & Irdeto cam 2 weeks ago. All 8 channels were working fine until yesterday. Now I get message telling me 'Irdeto Prompt; E16 Service is currently scrambled' on all 8 channels. Any help appreciated

This is exactly the same problem that I have. I get the exact same error code on the first two channels! On channels +3 up to +8 I get the same message with the error code E19.

[chrismalta]

All you have to do is keep the card inside an Irdeto 2 official CAM or any receiver with Irdeto 2 reader for up to 48 hours straight on JSC Sport +2 and it will activate

for viacess no idea yet

[BobaFett]

www . techdigital.co.uk/products/Smit-Irdeto-CAM.html

[copy this into your browser and delete the spaces after the www and before techdigital - unfortunately the forum doesn't allow me to post direct links]

Is this an Irdeto 2 official CAM? That's the CAM I got with the card.

When I had the same problem one month ago (E16 Service is currently scrambled) I contacted the merchant and they resent my signal. The channels all came back then.

I had the problem though that the E16 error message reappeared when I hadn't watched one of the channels for a couple of hours or more. But the message always disappeared on its own after a few seconds up to a few minutes during the last month.

Today I'm back to the situation I was in one month ago: All channels are black and I get "E16 Service is currently scrambled", but it won't disappear on its own. Today I already contacted the merchant who sold me the card + CAM and had him resend the signal, while I left my receiver turned on JSC Sports +1. So far that hasn't helped yet.

I'll leave the receiver on the channel today and just hope that the signal will come through later.

But is this the way it is supposed to work? And what do I do if the screen stays black? Of course I'll have to contact my merchant again then.. *sigh*