Sony Vaio PCG-4T1M problems - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

tommytommy · 04-11-09, 02:29 PM

Hi Guys.

I have a Sony Vaio PCG-4T1M with Windows XP Home on it. Its a net book.

This is a really strange one. All of a sudden since yesterday the computer will not shutdown or restart. It will only go into Hibernate. I have checked power options and nothing has changed. It did work fine and now doesn't. I don't have any Viruses etc. I work in I.T so i would of checked the main things already, i was just wondering if anyone has heard of this etc?

I get no errors, or problems. I just click Start-->Shutdown (nothing happens) if i go to Start-->Restart (nothing happens) however if i Hibernate that works. Which i obviously can't do all the time

Thanks

tommytommy · 12-11-09, 09:14 AM

this has now been sorted.. so thread can be closed (i don't know if i can do it).. basically there was some software on the laptop (mouse drivers) that was issuing a shutdown command at exactly the same time another program was, therefore the computer couldn't shut down, so it hung. I removed the mouse drivers and hay presto.. it worked

04-11-09, 02:29 PM	#1 (permalink)
tommytommy Eurovox EX1000 + SB5101e Join Date: Jul 2009 Location: Staffordshire Posts: 216 Thanks: 66 Thanked 46 Times in 35 Posts	Sony Vaio PCG-4T1M problems Hi Guys. I have a Sony Vaio PCG-4T1M with Windows XP Home on it. Its a net book. This is a really strange one. All of a sudden since yesterday the computer will not shutdown or restart. It will only go into Hibernate. I have checked power options and nothing has changed. It did work fine and now doesn't. I don't have any Viruses etc. I work in I.T so i would of checked the main things already, i was just wondering if anyone has heard of this etc? I get no errors, or problems. I just click Start-->Shutdown (nothing happens) if i go to Start-->Restart (nothing happens) however if i Hibernate that works. Which i obviously can't do all the time Thanks

12-11-09, 09:14 AM	#2 (permalink)
tommytommy Eurovox EX1000 + SB5101e Join Date: Jul 2009 Location: Staffordshire Posts: 216 Thanks: 66 Thanked 46 Times in 35 Posts	Re: Sony Vaio PCG-4T1M problems this has now been sorted.. so thread can be closed (i don't know if i can do it).. basically there was some software on the laptop (mouse drivers) that was issuing a shutdown command at exactly the same time another program was, therefore the computer couldn't shut down, so it hung. I removed the mouse drivers and hay presto.. it worked