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Old 15-04-06, 05:01 AM   #1 (permalink)
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Default Printer Ink Problem.. no red?

My cousin have Dell AIO 942. It was working fine till last week but all of a sudden it won't print the red color, though it is printing other colors (green and yellow). Why's that?
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Old 15-04-06, 06:34 AM   #2 (permalink)
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i assumed you have separate cartridges such as cmyk or rgbk
try giving a shake to the r (red) ink cartridge, see if it will print, or try cleaning it on the printer's command just clean the red so it will spit some "clogged" red ink on it.
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Old 22-08-06, 06:37 PM   #3 (permalink)
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Default Re: Printer Ink Problem.. no red?

Quote:
Originally Posted by sufi
My cousin have Dell AIO 942. It was working fine till last week but all of a sudden it won't print the red color, though it is printing other colors (green and yellow). Why's that?
Hi - I realise this thread is old but I am having exactly the same problem now. Did the solution work or did you end up just buying a new ink cartridge as Dell's troubleshooting tips suggest? Ta!
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Old 22-08-06, 09:46 PM   #4 (permalink)
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Default Re: Printer Ink Problem.. no red?

Hi JohnGM and welcome to TechWatch.

If it's not a silly question, are you able to access the printer status screen telling you how full the different ink cartridges are?
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Old 22-08-06, 10:01 PM   #5 (permalink)
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Default Re: Printer Ink Problem.. no red?

Thanks Brian. The colour cartridge isn't very old and the status shows about half full, as does the black one. I don't really want to buy another expensive Dell cartridge if it's the printer that might be at fault. Cheers John
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Old 27-08-06, 10:37 PM   #6 (permalink)
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Default Re: Printer Ink Problem.. no red?

Try cleaning the cartridge.
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