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VM customers Tweet complaints
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27-01-10, 12:20 PM
#1 (permalink) Senior Member
Join Date: Feb 2008Posts: 271Thanks: 0Thanked 6 Times in 6 Posts
VM customers Tweet complaints
It seems that the days of waiting on the phone to speak to a customer service representative could be over for some customers, as it seems that Twitter is fast becoming the communication method of choice.This seems to have started when customers were unable to watch their favourite television programmes due to a major fault [...]
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27-01-10, 01:11 PM
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Join Date: May 2008Posts: 6,118Thanks: 695Thanked 1,250 Times in 1,044 Posts
Re: VM customers Tweet complaints
no good when your problem is a broadband fault__________________
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27-01-10, 03:57 PM
#3 (permalink) Junior Member
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Re: VM customers Tweet complaints
Could always use your phone on Twitter… but I find VM’s twitter responses to be no more than “we’ll look into it”, “best to call customer services” etc. There’s not much support they can offer in 140 characters.Quote:Originally Posted by G77
no good when your problem is a broadband fault
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