Virgin 50mb problem - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

Guitarfreak · 19-02-10, 11:27 AM

Hi guys,

Been having problems with my internet for a few days now, it works for a while then it just stops, firefox gets stuck on waiting, ps3 wont sign in and my phone don't work either. Revolting it doesn't seem to do anything!!

Any ideas?

Thanks

Andy20 · 19-02-10, 11:46 AM

Have you spoke to VM - Assuming your paying for it

Guitarfreak · 19-02-10, 01:20 PM

Yeah I'm paying, havnt rang yet though

Guitarfreak · 19-02-10, 01:27 PM

Yeah I'm paying, havnt rang yet though

ant16151189 · 19-02-10, 01:28 PM

Quote:

Originally Posted by Guitarfreak

Yeah I'm paying, havnt rang yet though

give them a call, make sure they dont put you through to india tech call centre though. lol

waqasahmed · 20-02-10, 09:32 PM

Call them in the mornings-between 9am and 5pm. This is the time that you would normally get through to a British call centre. At least I have found this to be so. Or if you say you want to leave,you're put through to the Scottish or so Im led to believe

Your choice. Your screwed either way, unless you can get through to an English call centre.

Before calling them, try replacing splitters. I called VM to arrange for an engineer to arrive. They didnt come at first, until I chased them up. They then finally arrived(late) and just swapped a splitter for a new one. Its worth the £2 to avoid calling them and listening to Indian customer support(unless you can get through to a British one)

elw · 21-02-10, 12:38 PM

[quote=waqasahmed;434129] Or if you say you want to leave,you're put through to the Scottish or so Im led to believe
quote]

I use this option for most vrm queries-they sound like one of your best mates on here. nothing seems to be too much trouble

19-02-10, 11:27 AM	#1 (permalink)
Guitarfreak Senior Member Join Date: Aug 2009 Posts: 236 Thanks: 16 Thanked 4 Times in 4 Posts	Virgin 50mb problem Hi guys, Been having problems with my internet for a few days now, it works for a while then it just stops, firefox gets stuck on waiting, ps3 wont sign in and my phone don't work either. Revolting it doesn't seem to do anything!! Any ideas? Thanks

19-02-10, 11:46 AM	#2 (permalink)
Andy20 Senior Member Join Date: Mar 2009 Location: Manchester Posts: 309 Thanks: 63 Thanked 84 Times in 70 Posts	Re: Virgin 50mb problem Have you spoke to VM - Assuming your paying for it __________________ Dogs aint just for christmas.............. there for everytime your drunk

19-02-10, 01:20 PM	#3 (permalink)
Guitarfreak Senior Member Join Date: Aug 2009 Posts: 236 Thanks: 16 Thanked 4 Times in 4 Posts	Re: Virgin 50mb problem Yeah I'm paying, havnt rang yet though

19-02-10, 01:27 PM	#4 (permalink)
Guitarfreak Senior Member Join Date: Aug 2009 Posts: 236 Thanks: 16 Thanked 4 Times in 4 Posts	Re: Virgin 50mb problem Yeah I'm paying, havnt rang yet though

20-02-10, 09:32 PM	#6 (permalink)
waqasahmed Cost efficient muppet Join Date: Nov 2008 Location: W. Yorkshire TW area Posts: 4,547 Thanks: 2,387 Thanked 938 Times in 693 Posts	Re: Virgin 50mb problem Call them in the mornings-between 9am and 5pm. This is the time that you would normally get through to a British call centre. At least I have found this to be so. Or if you say you want to leave,you're put through to the Scottish or so Im led to believe Your choice. Your screwed either way, unless you can get through to an English call centre. Before calling them, try replacing splitters. I called VM to arrange for an engineer to arrive. They didnt come at first, until I chased them up. They then finally arrived(late) and just swapped a splitter for a new one. Its worth the £2 to avoid calling them and listening to Indian customer support(unless you can get through to a British one) __________________ Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router Last edited by waqasahmed; 20-02-10 at 09:35 PM.

21-02-10, 12:38 PM	#7 (permalink)
elw Member Join Date: Aug 2009 Posts: 80 Thanks: 12 Thanked 9 Times in 9 Posts	Re: Virgin 50mb problem [quote=waqasahmed;434129] Or if you say you want to leave,you're put through to the Scottish or so Im led to believe quote] I use this option for most vrm queries-they sound like one of your best mates on here. nothing seems to be too much trouble

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