DNS issues - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

brian · 27-02-10, 10:32 AM

Terribly sorry for TW being down a few hours this morning - when bringing in a few news sites to merge into TW last night, there was a problem with the site DNS - ie, the internet address records for the server.

These were rebuilt at 4am by one of the server techs, but was compiled for a secondary IP the server uses, which took down every website on the server.

Anyway, got it fixed now and shouldn;t be any more problems with this - I'm very annoyed it happened, and it's very embarrassing the tech got it wrong - but now corrected.

My apologies again for the issue - now going to make final preparations for the forum merger...

G77 · 27-02-10, 10:36 AM

cool. when are you merging?

brian · 27-02-10, 10:53 AM

Uploading the last files, create a duplicate forum with exact same settings, test merger data.

I'll be working on this through most of the day to ensure it's smooth, and will have to close the forums down for about 1-2 hours to ensure all data is merged, and new posts aren't lost.

Should be a fun job.

jimbo · 27-02-10, 11:00 AM

well we know who to blame if we are off air lol

satsid · 27-02-10, 11:14 AM

Quote:

Originally Posted by jimbo

well we know who to blame if we are off air lol

LOL that was funny

brian · 27-02-10, 12:04 PM

Just a couple of slight technical issues to fix, so the site may go a little screwy within the next 10 minutes, then should be fine.

brian · 27-02-10, 05:47 PM

Quote:

Originally Posted by brian

Just a couple of slight technical issues to fix, so the site may go a little screwy within the next 10 minutes, then should be fine.

Really sorry I didn't pick this up earlier - now fixed again and hopefully that's the end of the matter.

The entire problem is that when we moved to the DDoS protection, we got moved to a new server within the first week. However, all DNS records on the newer server still corresponded to the old server address.

This wasn't picked up until last night, when corrections were made to the new addresses, and then further updates were required later on to ensure TW was pointing to the right DDoS protected IP.

All *should* be fine now, though I'm pee'd off the site has been up and down through the day - but I expect that will be the end of the matter and no more DNS issues. Touch wood.

waqasahmed · 27-02-10, 11:43 PM

Just out of interest, do you also happen to own "Britecorp" I contacted the webmaster and his name was "Brian Turner" May be a coincidence though

Shark. · 27-02-10, 11:46 PM

Quote:

Originally Posted by waqasahmed

Just out of interest, do you also happen to own "Britecorp" I contacted the webmaster and his name was "Brian Turner" May be a coincidence though

Yeh he owns Britecorp , Notice theres a link to Techwatch on Britecorp site.

Shark.

brian · 28-02-10, 10:10 AM

Yes, that's the name of my company, though it has a trading name of "Brite Media" which is what TW is officially run under.

27-02-10, 10:32 AM	#1 (permalink)
brian Administrator Join Date: Apr 2006 Location: Inverness, Scotland Posts: 3,801 Thanks: 286 Thanked 1,697 Times in 595 Posts	DNS issues Terribly sorry for TW being down a few hours this morning - when bringing in a few news sites to merge into TW last night, there was a problem with the site DNS - ie, the internet address records for the server. These were rebuilt at 4am by one of the server techs, but was compiled for a secondary IP the server uses, which took down every website on the server. Anyway, got it fixed now and shouldn;t be any more problems with this - I'm very annoyed it happened, and it's very embarrassing the tech got it wrong - but now corrected. My apologies again for the issue - now going to make final preparations for the forum merger...

27-02-10, 10:36 AM	#2 (permalink)
G77 Super Moderator Join Date: May 2008 Posts: 6,118 Thanks: 695 Thanked 1,250 Times in 1,044 Posts	Re: DNS issues cool. when are you merging? __________________ 1M Motorised Dish, 45W-36E, DM800HD. Quad LNB Mesh Mini Dish, 28.2E, DM500, TM500. Samsung Galaxy S GT-I9000 XXJVU & CF-Root.

27-02-10, 10:53 AM	#3 (permalink)
brian Administrator Join Date: Apr 2006 Location: Inverness, Scotland Posts: 3,801 Thanks: 286 Thanked 1,697 Times in 595 Posts	Re: DNS issues Uploading the last files, create a duplicate forum with exact same settings, test merger data. I'll be working on this through most of the day to ensure it's smooth, and will have to close the forums down for about 1-2 hours to ensure all data is merged, and new posts aren't lost. Should be a fun job.

27-02-10, 11:00 AM	#4 (permalink)
jimbo Super Moderator Join Date: Aug 2007 Posts: 4,009 Thanks: 254 Thanked 891 Times in 554 Posts	Re: DNS issues well we know who to blame if we are off air lol __________________ i now keep copies of some posts before they are deleted, this is a private matter.

27-02-10, 12:04 PM	#6 (permalink)
brian Administrator Join Date: Apr 2006 Location: Inverness, Scotland Posts: 3,801 Thanks: 286 Thanked 1,697 Times in 595 Posts	Re: DNS issues Just a couple of slight technical issues to fix, so the site may go a little screwy within the next 10 minutes, then should be fine.

27-02-10, 11:43 PM	#8 (permalink)
waqasahmed Cost efficient muppet Join Date: Nov 2008 Location: W. Yorkshire TW area Posts: 4,547 Thanks: 2,387 Thanked 938 Times in 693 Posts	Re: DNS issues Just out of interest, do you also happen to own "Britecorp" I contacted the webmaster and his name was "Brian Turner" May be a coincidence though __________________ Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router

28-02-10, 10:10 AM	#10 (permalink)
brian Administrator Join Date: Apr 2006 Location: Inverness, Scotland Posts: 3,801 Thanks: 286 Thanked 1,697 Times in 595 Posts	Re: DNS issues Yes, that's the name of my company, though it has a trading name of "Brite Media" which is what TW is officially run under.

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