BT Voice - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

Kris_Stuart69 · 19-12-06, 11:03 PM

Does anyone use this ISP?

brian · 20-12-06, 11:07 AM

Personally wouldn't touch BT with a barge-pole. Their customer service is fourth-rate. Signed up with them for broadband twice and on both instances got burned:
Brian’s Business Blog Â» BT internet problems
Business Blog Â» Business Broadband services

I appreciate that VoIP is a different product, but I'd need to be convinced that their approach to customer services has radically changed to even try it.

mtatum4496 · 20-12-06, 02:18 PM

VoiP is much better than it was at one time, at least when it comes to voice clarity. I'm not sure how BT is using it, but my little backwoods company is utilizing VoiP to connect persons located outside the US and Canada to audio conference calls that are running on a bridge based in the United States. It has been great for our business, and our people who were having to pay international toll charges with other conference call providers are loving it.

19-12-06, 11:03 PM	#1 (permalink)
Kris_Stuart69 Member Join Date: Sep 2006 Posts: 99 Thanks: 23 Thanked 62 Times in 9 Posts	BT Voice Does anyone use this ISP?

20-12-06, 11:07 AM	#2 (permalink)
brian Administrator Join Date: Apr 2006 Location: Inverness, Scotland Posts: 3,801 Thanks: 286 Thanked 1,697 Times in 595 Posts	Re: BT Voice Personally wouldn't touch BT with a barge-pole. Their customer service is fourth-rate. Signed up with them for broadband twice and on both instances got burned: Brian’s Business Blog Â» BT internet problems Business Blog Â» Business Broadband services I appreciate that VoIP is a different product, but I'd need to be convinced that their approach to customer services has radically changed to even try it.

20-12-06, 02:18 PM	#3 (permalink)
mtatum4496 Senior Member Join Date: Nov 2006 Posts: 108 Thanks: 0 Thanked 0 Times in 0 Posts	Re: BT Voice VoiP is much better than it was at one time, at least when it comes to voice clarity. I'm not sure how BT is using it, but my little backwoods company is utilizing VoiP to connect persons located outside the US and Canada to audio conference calls that are running on a bridge based in the United States. It has been great for our business, and our people who were having to pay international toll charges with other conference call providers are loving it.