laptop help please - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

cally · 31-03-10, 10:10 AM

Our youngen as done something to it, he said he as downloaded something to stop it getting a virus

...

Anyway now it wont let me start windows.......

It lets me start in safe mode but I get this message...

Windows Product activation:

This copy of windows must be activated with Microsoftbefore you can continue.You cannot log on until you activate windows. Because activation cannot occur in safe mode, please restart your computer in normal mode to activate windows.

But I cant start it in normal mode...

This is what I have tried in safe mode:
System Restore. (to a earlier date)
AVG virus scan.

Anyone any ideas??

I have to tell you, I know very little about computers.

stuss · 31-03-10, 10:21 AM

by any chance are you using xp

cally · 31-03-10, 10:41 AM

Quote:

Originally Posted by stuss

by any chance are you using xp

Yes mate, but I dont have the disc, a mate loaded it up for me... and it was not a legit disc, but worked fine till the youngen done whatever he as done.

remote matt · 31-03-10, 02:49 PM

when you boot in normal mode does the system restart or boot to a black screen?

cally · 31-03-10, 04:02 PM

black screen asking me how i want to start up either save mode normal mode etc, but when I click normal mode it just goes back to same screen

lambo · 31-03-10, 09:12 PM

Quote:

Originally Posted by cally

Yes mate, but I dont have the disc, a mate loaded it up for me... and it was not a legit disc, but worked fine till the youngen done whatever he as done.

he or she may not most likely isnt to blame, automatic updates must have downloaded the wga tool which detected that your copy of windows isnt genuine and shut down the OS

cally · 05-04-10, 08:59 AM

Would a XP recovery disc fix this problem??

ant16151189 · 05-04-10, 09:58 AM

Quote:

Originally Posted by cally

Would a XP recovery disc fix this problem??

i have the fix that will get rid of that screen, i used it myself its a permanent fix.

pm if you want it.

G77 · 05-04-10, 09:59 AM

the anti virus has eaten the reg/gen adv patch

cally · 05-04-10, 10:01 AM

Quote:

Originally Posted by G77

the anti virus has eaten the reg/gen adv patch

What does that mean, and how can I fix it???

31-03-10, 10:10 AM	#1 (permalink)
cally Senior Member Join Date: Feb 2008 Location: Hartlepool Posts: 376 Thanks: 82 Thanked 28 Times in 27 Posts	laptop help please Our youngen as done something to it, he said he as downloaded something to stop it getting a virus ... Anyway now it wont let me start windows....... It lets me start in safe mode but I get this message... Windows Product activation: This copy of windows must be activated with Microsoftbefore you can continue.You cannot log on until you activate windows. Because activation cannot occur in safe mode, please restart your computer in normal mode to activate windows. But I cant start it in normal mode... This is what I have tried in safe mode: System Restore. (to a earlier date) AVG virus scan. Anyone any ideas?? I have to tell you, I know very little about computers.

31-03-10, 10:21 AM	#2 (permalink)
stuss Senior Member Join Date: Sep 2006 Location: yarm Posts: 422 Thanks: 503 Thanked 282 Times in 200 Posts	Re: laptop help please by any chance are you using xp __________________ kite boarding til i die

31-03-10, 02:49 PM	#4 (permalink)
remote matt Senior Member Join Date: Sep 2009 Posts: 397 Thanks: 50 Thanked 68 Times in 63 Posts	Re: laptop help please when you boot in normal mode does the system restart or boot to a black screen?

31-03-10, 04:02 PM	#5 (permalink)
cally Senior Member Join Date: Feb 2008 Location: Hartlepool Posts: 376 Thanks: 82 Thanked 28 Times in 27 Posts	Re: laptop help please black screen asking me how i want to start up either save mode normal mode etc, but when I click normal mode it just goes back to same screen

05-04-10, 08:59 AM	#7 (permalink)
cally Senior Member Join Date: Feb 2008 Location: Hartlepool Posts: 376 Thanks: 82 Thanked 28 Times in 27 Posts	Re: laptop help please Would a XP recovery disc fix this problem??

05-04-10, 09:59 AM	#9 (permalink)
G77 Super Moderator Join Date: May 2008 Posts: 6,118 Thanks: 695 Thanked 1,250 Times in 1,044 Posts	Re: laptop help please the anti virus has eaten the reg/gen adv patch __________________ 1M Motorised Dish, 45W-36E, DM800HD. Quad LNB Mesh Mini Dish, 28.2E, DM500, TM500. Samsung Galaxy S GT-I9000 XXJVU & CF-Root.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Laptop Docking Stations	trev1978	Laptops	0	20-01-09 12:10 PM
Laptop 2.5"HDs Vs PC 3.5"HDs? laptop parts performance?	Bugsy_malone 666	Laptops	0	15-01-09 08:46 AM