New Virgin email settings?? - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

Robbo · 24-05-10, 07:48 PM

Does anyone have the manual instructions for the new Virgin email please.

Mine are @blueyonder.co.uk BTW

I have received emails from them , but the link to the manual instructions doesn't work.

Typical USELESS Virgin. Couldn't organise a P** up in a brewery.

chris31560 · 24-05-10, 07:51 PM

hi m8 yes i know wot u mean iam havin trouble as well the links dont seem to work,wast of time,....

greebo68 · 24-05-10, 08:31 PM

I had to do a manual update as the program doesn't do windows 7.

Robbo · 24-05-10, 08:34 PM

But, what were the required changes??

i.e, is it a different server, if so what are the new settings?

kryptonic · 24-05-10, 10:24 PM

email system from VM was borked for me 2 weeks ago

i have old blueyonder address using outlook express -i phoned 150 asked them to reset email password,just added the number 1 onto original password

this fixed incoming and outgoing emails for me

not sure if this can help you..

i see all there links still not working...

virgin email upgrade - Help & Support Forum

Robbo · 24-05-10, 10:47 PM

All my email accounts are currently working fine.

But, how long for, I don't know, and how to update my settings to comply with the email, I don't know either.

Their support forum doesn't have the answer, just links to pages that are down.

Virgin are a joke!

kryptonic · 25-05-10, 12:31 AM

just found out links work only on ie not firefox [VM doesnt like FF]
here is the manual instructions:
Due to a recent upgrade to our email service, you may need to make a few small changes to ensure that your Outlook Express, Windows Mail or Thunderbird email program keeps working.
We have created a tool to do this for you automatically here (or see related link on the right), but if you would rather make these changes manually, choose the relevant link below to see the new settings you need.
How do I set up Outlook Express 6?
How do I check my e-mail settings in Outlook Express 6?
How do I set up Windows Mail?
How do I check my e-mail settings in Windows Mail?
How do I set up Thunderbird?
How do I check my e-mail settings in Thunderbird?
How do I set up Apple Mail on Mac OS X?
How do I check my e-mail settings in Apple Mail on Mac OS X?
E-mail settings for addresses ending in @virgin.net
E-mail settings for addresses ending in @blueyonder.co.uk
E-mail settings for addresses ending in @ntlworld.com
E-mail settings for addresses ending in @virginmedia.com

Robbo · 25-05-10, 12:53 AM

No, the links are now working, because the pages are now back on.

Thanks anyway.

I have posted them on their forum, as none of their support staff can be bothered.

http://community.virginmedia.com/t5/...t/false#M10016

kryptonic · 25-05-10, 01:00 AM

crazy VM at least you got there in the end

im not adjusting mine as its working fine as the old saying goes
"if its not broke dont fix it" ill wait and see if it goes nutz again
then try the new settings later..

sr20 · 25-05-10, 06:45 PM

They've moved the mail storage to google mail.

Which would be fine, but google's spam filter puts suspected spam messages into its webmail 'spam' folder...so you never see them in your email client if you're using POP3.

Your email client only downloads 'new' messages, not messages put into special folders.

Fine unless legit mail gets flagged as spam...you only ever find it was sent to you in the first place if you look at your mailbox using webmail

24-05-10, 07:48 PM	#1 (permalink)
Robbo Satellite mad Join Date: Jul 2007 Location: Kent Posts: 9,375 Thanks: 97 Thanked 1,981 Times in 1,603 Posts	New Virgin email settings?? Does anyone have the manual instructions for the new Virgin email please. Mine are @blueyonder.co.uk BTW I have received emails from them , but the link to the manual instructions doesn't work. Typical USELESS Virgin. Couldn't organise a P** up in a brewery. __________________ القمر الصناعي هو أفضل TM600 linux,TM6800HD,TM5200,TM1000,TM2200 motor, Triax TD110 dish. Electronics Engineer and satellite installer.MBC Satellites

24-05-10, 07:51 PM	#2 (permalink)
chris31560 Senior Member Join Date: Feb 2010 Posts: 107 Thanks: 14 Thanked 18 Times in 18 Posts	Re: New Virgin email settings?? hi m8 yes i know wot u mean iam havin trouble as well the links dont seem to work,wast of time,....

24-05-10, 08:31 PM	#3 (permalink)
greebo68 Junior Member Join Date: Apr 2008 Posts: 19 Thanks: 4 Thanked 0 Times in 0 Posts	Re: New Virgin email settings?? I had to do a manual update as the program doesn't do windows 7.

24-05-10, 08:34 PM	#4 (permalink)
Robbo Satellite mad Join Date: Jul 2007 Location: Kent Posts: 9,375 Thanks: 97 Thanked 1,981 Times in 1,603 Posts	Re: New Virgin email settings?? But, what were the required changes?? i.e, is it a different server, if so what are the new settings? __________________ القمر الصناعي هو أفضل TM600 linux,TM6800HD,TM5200,TM1000,TM2200 motor, Triax TD110 dish. Electronics Engineer and satellite installer.MBC Satellites

24-05-10, 10:24 PM	#5 (permalink)
kryptonic Senior Member Join Date: Aug 2009 Location: Nag3Land Posts: 117 Thanks: 8 Thanked 82 Times in 41 Posts	Re: New Virgin email settings?? email system from VM was borked for me 2 weeks ago i have old blueyonder address using outlook express -i phoned 150 asked them to reset email password,just added the number 1 onto original password this fixed incoming and outgoing emails for me not sure if this can help you.. i see all there links still not working... virgin email upgrade - Help & Support Forum

24-05-10, 10:47 PM	#6 (permalink)
Robbo Satellite mad Join Date: Jul 2007 Location: Kent Posts: 9,375 Thanks: 97 Thanked 1,981 Times in 1,603 Posts	Re: New Virgin email settings?? All my email accounts are currently working fine. But, how long for, I don't know, and how to update my settings to comply with the email, I don't know either. Their support forum doesn't have the answer, just links to pages that are down. Virgin are a joke! __________________ القمر الصناعي هو أفضل TM600 linux,TM6800HD,TM5200,TM1000,TM2200 motor, Triax TD110 dish. Electronics Engineer and satellite installer.MBC Satellites

25-05-10, 12:31 AM	#7 (permalink)
kryptonic Senior Member Join Date: Aug 2009 Location: Nag3Land Posts: 117 Thanks: 8 Thanked 82 Times in 41 Posts	Re: New Virgin email settings?? just found out links work only on ie not firefox [VM doesnt like FF] here is the manual instructions: Due to a recent upgrade to our email service, you may need to make a few small changes to ensure that your Outlook Express, Windows Mail or Thunderbird email program keeps working. We have created a tool to do this for you automatically here (or see related link on the right), but if you would rather make these changes manually, choose the relevant link below to see the new settings you need. How do I set up Outlook Express 6? How do I check my e-mail settings in Outlook Express 6? How do I set up Windows Mail? How do I check my e-mail settings in Windows Mail? How do I set up Thunderbird? How do I check my e-mail settings in Thunderbird? How do I set up Apple Mail on Mac OS X? How do I check my e-mail settings in Apple Mail on Mac OS X? E-mail settings for addresses ending in @virgin.net E-mail settings for addresses ending in @blueyonder.co.uk E-mail settings for addresses ending in @ntlworld.com E-mail settings for addresses ending in @virginmedia.com

25-05-10, 12:53 AM	#8 (permalink)
Robbo Satellite mad Join Date: Jul 2007 Location: Kent Posts: 9,375 Thanks: 97 Thanked 1,981 Times in 1,603 Posts	Re: New Virgin email settings?? No, the links are now working, because the pages are now back on. Thanks anyway. I have posted them on their forum, as none of their support staff can be bothered. http://community.virginmedia.com/t5/...t/false#M10016 __________________ القمر الصناعي هو أفضل TM600 linux,TM6800HD,TM5200,TM1000,TM2200 motor, Triax TD110 dish. Electronics Engineer and satellite installer.MBC Satellites

25-05-10, 01:00 AM	#9 (permalink)
kryptonic Senior Member Join Date: Aug 2009 Location: Nag3Land Posts: 117 Thanks: 8 Thanked 82 Times in 41 Posts	Re: New Virgin email settings?? crazy VM at least you got there in the end im not adjusting mine as its working fine as the old saying goes "if its not broke dont fix it" ill wait and see if it goes nutz again then try the new settings later..

25-05-10, 06:45 PM	#10 (permalink)
sr20 Senior Member Join Date: May 2009 Posts: 1,290 Thanks: 196 Thanked 385 Times in 301 Posts	Re: New Virgin email settings?? They've moved the mail storage to google mail. Which would be fine, but google's spam filter puts suspected spam messages into its webmail 'spam' folder...so you never see them in your email client if you're using POP3. Your email client only downloads 'new' messages, not messages put into special folders. Fine unless legit mail gets flagged as spam...you only ever find it was sent to you in the first place if you look at your mailbox using webmail Last edited by sr20; 25-05-10 at 06:47 PM.

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