eurovox max 3 setup problems

[mandycook]

Hi All, very new to this site, i apologise to ALEX123 for sending a PM i read the thread about not sending PM after i had sent it!

Anyway, my problem is that i installed my box today and it did a powerscan and picked up about 120 channels or so but when i actually try to put a channel on it says INFORMATION service unknown. All the information is there in EPG so i'm obviously doing something wrong. Can anyone help at all please. Im in Liverpool if that helps at all and i disconnected my TW box.

[flashman]

If its just a problem with the scan a lot of the posts here (including the sticky posts) describe how to change the symbol rate to get the channels. It sounds as if you have put the cable into the wrong socket on the back of the box.

If you have put it into the socket labelled aerial it is correct, if you have put it into the one labelled ant it is wrong.

Hope this helps.

btw if you have digital consider a splitter device and leave your original box on as you risk being caught.

[mandycook]

thanks flashman,

i checked all the connections and everything was fine, i finally got a response from the supplier and when i did the powerscan i had to to a full scan rather than a normal scan (whatever that meant!) anyway, i did that and it worked.

thanks for your input about the splitter device, i shall go and get one!

[alex123]

Hi Mandy
no problem glad you got sorted ,you can contact me from my websire anytime
alex

[baldy123]

i am having problem loading f/ware4 onto eurovox2, it seemed to take the download ok then when it went to the writing part it got to 90% then said download failed and the box now has 4 dashes on it like this ---- can any one help...............

[alex123]

Originally Posted by baldy123

i am having problem loading f/ware4 onto eurovox2, it seemed to take the download ok then when it went to the writing part it got to 90% then said download failed and the box now has 4 dashes on it like this ---- can any one help...............

the only time I have seen this happen is on the eurovox 3 bought after september last year and when trying to load older firmware so I would check what firmware you are trying to download ,there is also a firmware error file for when an ev2 won't take the normal firmware ,if you have correct firmware then delete channel data and try again if still no joy then open up the box and check the ribbon cable from psu to main board is sitting in right as it can come loose

[baldy123]

thanks mate, have you any ideas where to get the latest firmware as i think mines must be the older version....... struggling to get info or find new firmware,, thanks again mate.

[woodcopper]

Originally Posted by alex123

Hi Mandy
no problem glad you got sorted ,you can contact me from my websire anytime
alex

hi all
is it an absolute must to set
up my eurovox along with my vm box via a splitter to to avoid any problems of detection i am a complete novice at this i just got my eurovox today so any help would be great.i wont set it up until i have had some advice many thanks

[alex123]

hi no its not a must you won't get somobody at your door 5 mins after you detect it but VM will know the box is disconnected and can send an engineer to your door to see what the problem is ,I know people who have disconnected for months and never heard a word ,but you would be best to have all boxes connected up in differant rooms via a splitter .
alex

[woodcopper]

hi alex 123
thankyou for the info i will take your advice and get myself a splitter kit can i get one of these from a shop or would ebay be my best bet once again thankyou for your advice