Virgin Media not took STB/modem - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

waqasahmed · 23-07-10, 12:32 AM

Just wondering, as we cancelled a contract with VM, and the haven't took the box/modem yet, do we simply wait for them to take them? And if they dont take it after a set period of time, are they ours?

Thanks

BL4K3Y · 23-07-10, 01:02 AM

They aren't "yours" after a certain amount of time but i'd just go ahead and mod/sell the items anyway. It's their loss and if they want them back then they will make the effort to collect them

.

waqasahmed · 23-07-10, 01:04 AM

Might wait it out a couple of months

And may wait for other people to reply as well. Not saying your post is worthless or anything lol

cable man · 23-07-10, 01:16 AM

its been 7 months now and they aint asked for the stuff back off me.. (box modded and modem modded) box is off now but the modem is still working as my my brother got it for hes xbox..

waqasahmed · 23-07-10, 01:29 AM

I would have thought that they'd want to come for their modem, considering its a newer Scientific Atlanta 2100! Though it may not be economical for them to have it sent back to them

With the Pace 4000, I see why they may not tell us to send it back, considering that they are pretty outdated now, and they are sending out Samsung 2110's out everywhere now

TheCoder · 23-07-10, 01:32 AM

The standard practice in this area now seems to be to tell you to keep the box/modem in case you want to sign up again later. They keep a note of all the equipment you have.

waqasahmed · 23-07-10, 01:46 AM

Ah, so you should keep it in case you do wish to use VM in the future? Though what if you want to sign up 5 years later, and you've lost your items(legitimately) ie: if someone at customer services tells you to "keep" the items

Or if you move house etc...

rooneymonster · 23-07-10, 09:22 AM

On the point of cancelling your VM contract, can you cancel the phone and broadband service but keep just the basic M TV package and if so at what cost. Anyone know from past experience.

unadkat · 23-07-10, 03:07 PM

Quote:

Originally Posted by rooneymonster

On the point of cancelling your VM contract, can you cancel the phone and broadband service but keep just the basic M TV package and if so at what cost. Anyone know from past experience.

you cant do that anymore

They make you buy it in a package from what I know

So for example if you take the Phone and TV you will be charged 25 quid... which means you might as well as take the Broadband as well

and it will still cost the same price.

they do not do the Phone and TV deals together anymore from what I am aware off.... They now do it as a Package.

Braodband, Phone and TV

Unless its changed now... So I could be wrong.

TheCoder · 24-07-10, 12:57 AM

Quote:

Originally Posted by rooneymonster

On the point of cancelling your VM contract, can you cancel the phone and broadband service but keep just the basic M TV package and if so at what cost. Anyone know from past experience.

You can do just the M+ package on its own for £11.50 a month - thats 65 channels incl Sky1/2 and Virgin1.

Your really encouraged to take the phone though as the M+ TV price drops to £5.50 if you also take the phoneline at £11.99

Dont think you can buy the M pack on its own (its normally free with a phoneline and Broadband)

23-07-10, 12:32 AM	#1 (permalink)
waqasahmed Cost efficient muppet Join Date: Nov 2008 Location: W. Yorkshire TW area Posts: 4,547 Thanks: 2,387 Thanked 938 Times in 693 Posts	Virgin Media not took STB/modem Just wondering, as we cancelled a contract with VM, and the haven't took the box/modem yet, do we simply wait for them to take them? And if they dont take it after a set period of time, are they ours? Thanks __________________ Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router

23-07-10, 01:02 AM	#2 (permalink)
BL4K3Y Senior Member Join Date: Apr 2008 Location: Colne, Lancashire Posts: 7,005 Thanks: 247 Thanked 1,319 Times in 1,211 Posts	Re: Virgin Media not took STB/modem They aren't "yours" after a certain amount of time but i'd just go ahead and mod/sell the items anyway. It's their loss and if they want them back then they will make the effort to collect them .

23-07-10, 01:04 AM	#3 (permalink)
waqasahmed Cost efficient muppet Join Date: Nov 2008 Location: W. Yorkshire TW area Posts: 4,547 Thanks: 2,387 Thanked 938 Times in 693 Posts	Re: Virgin Media not took STB/modem Might wait it out a couple of months And may wait for other people to reply as well. Not saying your post is worthless or anything lol __________________ Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router

23-07-10, 01:16 AM	#4 (permalink)
cable man IS FREE Join Date: Dec 2009 Location: Sunderland Posts: 1,014 Thanks: 347 Thanked 247 Times in 195 Posts	Re: Virgin Media not took STB/modem its been 7 months now and they aint asked for the stuff back off me.. (box modded and modem modded) box is off now but the modem is still working as my my brother got it for hes xbox..

23-07-10, 01:29 AM	#5 (permalink)
waqasahmed Cost efficient muppet Join Date: Nov 2008 Location: W. Yorkshire TW area Posts: 4,547 Thanks: 2,387 Thanked 938 Times in 693 Posts	Re: Virgin Media not took STB/modem I would have thought that they'd want to come for their modem, considering its a newer Scientific Atlanta 2100! Though it may not be economical for them to have it sent back to them With the Pace 4000, I see why they may not tell us to send it back, considering that they are pretty outdated now, and they are sending out Samsung 2110's out everywhere now __________________ Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router

23-07-10, 01:32 AM	#6 (permalink)
TheCoder Underground Crew Member Join Date: May 2009 Location: Undrground Posts: 2,149 Thanks: 15 Thanked 1,691 Times in 933 Posts	Re: Virgin Media not took STB/modem The standard practice in this area now seems to be to tell you to keep the box/modem in case you want to sign up again later. They keep a note of all the equipment you have.

23-07-10, 01:46 AM	#7 (permalink)
waqasahmed Cost efficient muppet Join Date: Nov 2008 Location: W. Yorkshire TW area Posts: 4,547 Thanks: 2,387 Thanked 938 Times in 693 Posts	Re: Virgin Media not took STB/modem Ah, so you should keep it in case you do wish to use VM in the future? Though what if you want to sign up 5 years later, and you've lost your items(legitimately) ie: if someone at customer services tells you to "keep" the items Or if you move house etc... __________________ Sat set up: Openmedia 500CS Sky mini dish 1m orbital+dodgy Motek motor TG585 v7 bridged modem DIR-615 D2 DD-WRT router Last edited by waqasahmed; 23-07-10 at 01:52 AM.

23-07-10, 09:22 AM	#8 (permalink)
rooneymonster Junior Member Join Date: Jun 2010 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Virgin Media not took STB/modem On the point of cancelling your VM contract, can you cancel the phone and broadband service but keep just the basic M TV package and if so at what cost. Anyone know from past experience.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
virgin media sold	bobby123	Cable TV Chat	10	23-07-10 12:37 AM
Virgin Media looking to expand	Cable News	Cable TV Chat	0	24-06-10 10:30 AM
Virgin Media wants to work with Project Canvas	Cable News	Cable TV Chat	0	15-06-10 10:50 AM
Virgin Media complains about Ofcom Sky Sports ruling	Cable News	Cable TV Chat	0	10-06-10 11:10 AM
BSkyB pays £160 million for Virgin Media TV	Satellite News	Satellite News	0	07-06-10 12:00 PM