Is my connection cut off??? - Techwatch Support Forums: Digital & Satellite TV, FTA, Cable, Computers, Mobile Phones, Apple and General Tech Forums

01484 · 05-08-10, 07:25 PM

I have tried so many different macs but i get no luck i keep getting the activation page. I got so pissed off that i brought my sister's modem and plugged it in so see if it works at my house. My sister is with virgin media so i thought i wont have any problem connecting it at my house, but when i did it didnt work. The sync light is solid and the ready light flashes constantly.
Is there something wrong with my connection, is that the reason why my modem isn't working.

smoggy · 05-08-10, 07:55 PM

don't know much about the cable modem game but your ready light should be constant not flashing

Ernie_C · 06-08-10, 09:53 AM

Hopefully your physical connection to cable has been removed at the cabinet.

parricull · 06-08-10, 10:42 AM

its quite possible you have been disconnected but if your getting past the synchronisation pages that can only happen if the feed is live.Checking with your sisters may not necessarily work it would depend on your UBR & CPC,this was discussed in another thread.If you can get it passed scanning and to sync its most probably a mac problem and make sure your BPI is set to 1.0.

01484 · 06-08-10, 06:12 PM

I use the ambit config tool to put on a mac address. How do i make sure that my BPI is set to 1.0. It just say's disable BPI and thats it.

BL4K3Y · 06-08-10, 06:44 PM

If you are using Infinite (I take it you are if you are using Ambit Config Tool?) firmware, you need to use telnet to set the BPI. Have a read of this thread. Alternatively, use Telnet to upgrade the modem to Haxorware. This makes things 100 times easier to alter settings (BPI, MACs etc).

parricull · 06-08-10, 09:22 PM

im sorry im unsure on infinate fw i always presume people are using Haxoware,but im sure my answer is still correct i just don't know anything on any other firmware other than haxo.Blakey has posted a nice thread to read up on and im sure too also,it has me intrigued now.but if you can manage to get Haxo on there is alot easier changing things through the web Gui.

Morrisjack · 07-08-10, 07:25 AM

Hi Mate

I suggest you to have your modem checked with the company's service outlet. I think there is defect in the functioning of the modem.

Internet Filtering

weebz · 08-08-10, 01:03 AM

Quote:

Originally Posted by Morrisjack

Hi Mate

I suggest you to have your modem checked with the company's service outlet. I think there is defect in the functioning of the modem.

Internet Filtering

: tease:

****

TimeKilla · 09-08-10, 01:00 PM

As parricull said you're still live untill it wont even lock on sync or if you have TV its all dead since your getting the Vm page your still live. During a outage i seen what it was like to have a dead line you will know when you have been cut off from your logs VM will just not talk to you at all and you will be left in a scanning loop.

05-08-10, 07:25 PM	#1 (permalink)
01484 Senior Member Join Date: Jan 2009 Posts: 155 Thanks: 5 Thanked 46 Times in 17 Posts	Is my connection cut off??? I have tried so many different macs but i get no luck i keep getting the activation page. I got so pissed off that i brought my sister's modem and plugged it in so see if it works at my house. My sister is with virgin media so i thought i wont have any problem connecting it at my house, but when i did it didnt work. The sync light is solid and the ready light flashes constantly. Is there something wrong with my connection, is that the reason why my modem isn't working.

05-08-10, 07:55 PM	#2 (permalink)
smoggy Senior Member Join Date: Apr 2008 Location: North East England Posts: 2,780 Thanks: 240 Thanked 882 Times in 792 Posts	Re: Is my connection cut off??? don't know much about the cable modem game but your ready light should be constant not flashing

06-08-10, 09:53 AM	#3 (permalink)
Ernie_C Senior Member Join Date: Dec 2008 Posts: 303 Thanks: 75 Thanked 71 Times in 59 Posts	Re: Is my connection cut off??? Hopefully your physical connection to cable has been removed at the cabinet.

06-08-10, 10:42 AM	#4 (permalink)
parricull Senior Member Join Date: Nov 2008 Location: Telewest Posts: 636 Thanks: 70 Thanked 117 Times in 92 Posts	Re: Is my connection cut off??? its quite possible you have been disconnected but if your getting past the synchronisation pages that can only happen if the feed is live.Checking with your sisters may not necessarily work it would depend on your UBR & CPC,this was discussed in another thread.If you can get it passed scanning and to sync its most probably a mac problem and make sure your BPI is set to 1.0. __________________ All info supplied by me is for educational and hypothetical purposes ONLY.

06-08-10, 06:12 PM	#5 (permalink)
01484 Senior Member Join Date: Jan 2009 Posts: 155 Thanks: 5 Thanked 46 Times in 17 Posts	Re: Is my connection cut off??? I use the ambit config tool to put on a mac address. How do i make sure that my BPI is set to 1.0. It just say's disable BPI and thats it.

06-08-10, 06:44 PM	#6 (permalink)
BL4K3Y Senior Member Join Date: Apr 2008 Location: Colne, Lancashire Posts: 7,005 Thanks: 247 Thanked 1,319 Times in 1,211 Posts	Re: Is my connection cut off??? If you are using Infinite (I take it you are if you are using Ambit Config Tool?) firmware, you need to use telnet to set the BPI. Have a read of this thread. Alternatively, use Telnet to upgrade the modem to Haxorware. This makes things 100 times easier to alter settings (BPI, MACs etc).

06-08-10, 09:22 PM	#7 (permalink)
parricull Senior Member Join Date: Nov 2008 Location: Telewest Posts: 636 Thanks: 70 Thanked 117 Times in 92 Posts	Re: Is my connection cut off??? im sorry im unsure on infinate fw i always presume people are using Haxoware,but im sure my answer is still correct i just don't know anything on any other firmware other than haxo.Blakey has posted a nice thread to read up on and im sure too also,it has me intrigued now.but if you can manage to get Haxo on there is alot easier changing things through the web Gui. __________________ All info supplied by me is for educational and hypothetical purposes ONLY.

07-08-10, 07:25 AM	#8 (permalink)
Morrisjack Junior Member Join Date: Aug 2010 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Re: Is my connection cut off??? Hi Mate I suggest you to have your modem checked with the company's service outlet. I think there is defect in the functioning of the modem. Internet Filtering __________________

09-08-10, 01:00 PM	#10 (permalink)
TimeKilla Duct-Tape Dude Join Date: Apr 2009 Location: UK, Scotland. Posts: 97 Thanks: 42 Thanked 11 Times in 9 Posts	Re: Is my connection cut off??? As parricull said you're still live untill it wont even lock on sync or if you have TV its all dead since your getting the Vm page your still live. During a outage i seen what it was like to have a dead line you will know when you have been cut off from your logs VM will just not talk to you at all and you will be left in a scanning loop.

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