eurovox max..."channel not currently available"...HELP!

[fent11]

Hi All,

I received my eurovox max today...

I seem to have a problem with actualy attaching my cable lead. When i plug everything into the box and turn it on, the screen says "channel not currently available"...

However, ive noticed that this is the same screen that comes up when the cable lead is not plugged in. I take it that this means the cable connecton itself is the problem. However, it is working fine when i plug my telewest box back in.

The connection itself is with my white cable lead plugged into the supplied adapter, and then into the rf feed...I have noticd that the cable connection isnt as tight as I would have thought.

Any ideas how to remedy this? I should be fine once this is done, but until then, im getting nothing from the box!

Thanks in advance

[gadgetfiend]

you should,ve posted in the eurovox section but here goes. you say you just received it, has it been flashed with the firmware needed ??? if so has it done a powerscan ???

[theduke]

yes it does say that until u go to menu on your remote ,

select configure then i think u press yellow and you must select full power scan.
this is of the top of my head dont have intrutions in front of me right now.

[fent11]

thanks all - thats done the trick! I had installed software wrong!