Satellite, Cable, Digital TV, Home Media, & Computers
|  Home   |  Forums   |  News   |  Blog   |
March 3, 2008

Ofcom to look into unfair fees


by David Allen
<br />
Ofcom to look into unfair fees<br />

It has been estimated by the telecom regulator Ofcom that there could be over ten million customers who have been hit by what they are calling unfair fees that could in total run into tens of millions of pounds.

If Ofcom have their way this could mean that many of these customers are entitled to claim for compensation in the same way that the banking industry has suffered through the bank charges scheme. Ofcom will be issuing a new set of guidelines that are set to ensure that all charges made are fair and reflect the true cost of collecting money.

But it is easy to talk about banks as it is clear when you are being charged, so how will this work in the telecom industry, Ofcom are looking into the way that individual companies charge for certain things, such a receiving a paper statement, which a lot of people still prefer to get, there is also the itemised billing, fees for not paying by direct debit, along with fees for late payments and the fee to restore service when it has been restricted due to late or non payments.

Story link: Ofcom to look into unfair fees


Discuss this in the Techwatch Forums


Add to Bookmarks:

ADD TO NETSCAPE     ADD TO DEL.ICIO.US     ADD TO DIGG     ADD TO FURL

ADD TO STUMBLEUPON     ADD TO YAHOO MYWEB     ADD TO GOOGLE     ADD TO SPURL


Related news to "Ofcom to look into unfair fees"




No Comments »

No comments yet.

Leave a comment


Previous: « Friends cost Vodafone subscriber £11,000
Next: Talks begin between Virgin and Sky »

Visited 1058 times, 1 so far today