Virgin Media sends letters to heavy users

May 30, 2008

As with many broadband services, Virgin Media have been advertising their services as being with no download limits.

Yet as with many other services Virgin Media has found that it is now time to clamp down on those users who tend to use the internet a little more than the average user does.

To this end they have found it necessary send a letter to some of the customers who like to spend a lot of time on the internet and maybe download the odd film now and then, to inform them of the company’s traffic management policy.

They say that this is just a way of informing the customers of what certain changes will mean to them.

Basically what they are saying is that these customers who spend more time on the internet than anyone else are going to have to either pay more or suffer a slower connection speed at busier times of the day.


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