Virgin Media loses customer data

June 23, 2008

It seems to be the in thing these days, where a government agency or a business, copies a list of customers’ contact and bank details, burn it onto a CD and then lose it!

How many times have we heard this happening this year alone?

The latest data loss comes from Virgin Media; they were apparently in the process of contacting all of their customers who had signed up to them through the Carphone Warehouse stores in January of this year.

The company has contacted the Information Commissioners Office and are actually going to get in contact with all of three thousand of the affected customers too.

Although Virgin Media are saying that this is an isolated case, as it may be, this has happened so many times now that surely something should be done about these practices?

The sensitive data may have just been lost, but what if it were stolen?


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