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August 20, 2008

When free broadband is not actually free


by David Allen

A broadband nightmare started with a knock on the door for seventy-five year old Ada Myers.

It sounds like a classic doorstep trick and many people say does it still happen, but we are talking about older people here.

Therefore, when someone comes along and says that for a mere £15.40 a month for the first three months, she could sign up to Carphone Warehouses TalkTalk service with free national and international calls, plus free broadband too, and ffter the three months, the price would rise to £20.99 per month, it sounds too good to be true!

As it happens for Ada, it was too good to be true, because within three days of signing up she received a letter stating that the free broadband was not available and that she would have to pay £35.99 per month along with £30 for the equipment.

North Yorkshire County Councils trading standards department are said to be keen to look into the matter.

Story link: When free broadband is not actually free


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