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September 25, 2008

Contacts hit by credit crunch


by David Allen

In the last year almost sixty per cent of the consumers in the UK have switched services suppliers for the provision of mobile phones, broadband, TV and utilities.

Long contracts, which have not really been a problem recently, are all of sudden under the microscope with customers looking to either get out, or not willing to sign up for new long term contracts due to the current financial climate.

Region - Percentage switched in past year:
North East 74
York’s and Humb 68
South East 64
West Midlands 63
Wales 63
South West 61
East 59
London 58
North West 52
Scotland 48
East Midlands 48

Region - Percentage of customers not willing to sign up for fixed term contracts:
Wales 57
York’s and Humb 51
North East 48
Eastern 48
West Midlands 45
South West 44
North West 41
London 41
Scotland 39
South East 38
East Midlands 38

Story link: Contacts hit by credit crunch


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